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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very pleasant.
    February 21, 2020
    Mary Jane T.
  • I was so pleased you had the parts I needed. Stephanie was quite helpful and the parts arrived within 2 days! Couldn't be more pleased.
    February 21, 2020
    Sandy M.
  • I was disappointed not to get free shipping on this order, because I could’ve gone through Amazon and received free shipping!
    February 21, 2020
    Sharon C.
  • A great experience!
    February 21, 2020
    Sharon C.
  • Efficient, Fast, to the point, pleasant to deal with, just what I like!
    February 21, 2020
    Clifford F.
  • Shannon is a knowledgeable and friendly LampsPlus customer support person who helped me determine the likely fit of both fans I ordered.
    February 21, 2020
    Elaine
  • Cannot express enough how easy they made this otherwise frustrating experience. Kitchler needs to get the QC of their products examined. Shocked at the defects.
    February 21, 2020
    Jacqueline V.
  • I purchased the lights and they will be delivered today. I can’t wait to see them they as so beautiful
    February 21, 2020
    Joan M.
  • To his survey is for the call I placed on Monday February 17, with Stephanie S. Great customer service. She took care of me. I will definitely shop here again. Great experience. Please recognize Stephanie S for great customer experience.
    February 20, 2020
    Michelle P.
  • She knows how to make a customer comfortable. Very friendly and patient person. Thank you!
    February 20, 2020
    Irene B.
  • Thus, far the experience has been great, but due to the two cracked covers that arrive today, our problems are not over.
    February 20, 2020
    Jan M.
  • satisfied&fast delivery
    February 20, 2020
    Al Z.
  • Will be back again!
    February 20, 2020
    Bob K.
  • I was looking to see if there were fan shades that matched the lamps I was purchasing. She took time to check but no shades. She offered to call me to place my order, which she did & now, I'm expecting my lamps on Saturday. YAY!! AWESOME service!
    February 20, 2020
    Elizabeth F.
  • Very pleased with the customer service and quick resolution to my issue.
    February 19, 2020
    Holly
  • There was a problem with one of the lamps. I called and Liz took care of the problem immediately. Great Customer Service. Very unusual today. Thank you for your excellent service. We love the Lamps!!
    February 19, 2020
    Frances M.
  • I’m very happy with my lamp purchase for 7 lamps. It isn’t my first purchase; and it definitely won’t be my last.
    February 19, 2020
    Carmella D.
  • THE BULBS BELOW WERENOT IN STOCK AND I WASJUST INFORMED TODAY THAT THEY MAY NOT BE AVAILABLE FOR SHIPPING UNTIL MARCH 31st: 59G95 60W Equivalent Clear 5.5W LED Dimmable E12 Base T10 Bulb 5 03/31/2020
    February 19, 2020
    Calvin C.
  • During my searching the site, I have had a hard time finding light sets for my house. I want matching lights for the dining, breakfast area and island. I can't easily find matching sets.
    February 19, 2020
    Alice H.
  • We believe the packaging of your items needs to be upgraded to protect the contents from getting damaged in transit.
    February 19, 2020
    Kathy H.
  • Prompt, pleasant, helpful & efficient. Product in home within 48 hours.
    February 18, 2020
    Kenneth A.
  • Madison was friendly, professional and helpful.
    February 18, 2020
    Sharon C.
  • Only problem was that she said I would have the light by the 18 th but it will not arrive until the 21st
    February 18, 2020
    Donna R.
  • Really like the produce, but the service and lack of responsibility when parts are missing is pretty bad.
    February 17, 2020
    Jason L.
  • I love your website.
    February 17, 2020
    Dottie F.
  • wide vary of choice
    February 17, 2020
    Dee
  • Madison was a real joy to work with. I really appreciate hew expertise.
    February 17, 2020
    Aredenia
  • He was extremely helpful.
    February 17, 2020
    Lisa C.
  • Waited so long for our order and parts are missing. Not happy with the color cause on the website it’s really RED but when we got it it’s maroon.
    February 17, 2020
    Iris K.
  • It was a pleasure dealing with Lamps Plus. It was easy & took no time at all to complete the order. Again, thanks to Abe.
    February 17, 2020
    Joyce C.

8,041-8,070 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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