Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 5988 Reviews
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I got bounced around from person to person. Someone actually told me that I needed to take apart an already hung light to get an item number to reorder. Then I called back and was helped by Shannon. I emailed her a pic of the light. She found it quickOctober 23, 2022Bob W.
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With all the vendors that we are currently working with to repair our Hurricane Ian damage, your Lamps Plus staff have been our only good experience.October 23, 2022Robert W.
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I was absolutely amazed that a company still exists where customers are important and valued. I am so impressed I will actually tell people about my experience since it’s so rare.October 22, 2022Michelle P.
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You guys are the best!October 22, 2022Robert B.
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Martha was very friendly and she seemed empathetic to those of us in SW Florida due to the recent hurricane.October 20, 2022Kelly F.
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Customer service is exceptional and unfortunately finding just 'good' service these days is nearly impossible. Totally blown away!October 17, 2022Audra S.
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I will continue to work with David for future lighting needs for my renovation because he is very knowledgeable and customer friendly!October 17, 2022Chrissy R.
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Because of Martha's expertise and listening skills, I will certainly call her back for any future needs.October 17, 2022Elaine K.
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We purchased a pair of new bathroom fixtures. The quality and appearance of the fixtures exceeded our expectations. The installation was relatively easy. Lamps Plus will be the first place we look for any future lighting need.October 17, 2022Larry A.
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Great experience, professional employee, over the top.October 16, 2022Otto C.
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Not only I received the lamps I ordered almost immediately, but also get the answer about the broken pieces at once. Great experience!October 15, 2022Rosanna S.
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I will especially encourage family and friends to ask to speak to Shannon.October 14, 2022Sherry B.
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My sales lady was a huge help. I didn’t know which size chandelier to buy, but she was able to help me decide asking me pertinent questions. Her name is Sarah. She is a keeper!October 11, 2022Aurora G.
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Excellent experience- from buying to returns. I was just telling my neighbor about my experience with y’all.October 10, 2022Lori L.
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Great product, great service, and great family memories made with purchased products.October 07, 2022Anthony L.
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Lamps plus has great quality I will continue purchasing with this company I was very pleased with all my items and the shipping is amazing and the packagingOctober 05, 2022Darlene B.
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Fair pricing and excellent service. For something unique, this is terrific source.October 04, 2022Sherry L.
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Very happy with what I got.October 04, 2022Tony K.
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Not only was the service perfect but the price was fair.October 03, 2022Fred V.
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Going to be a repeat customer. It is smart to staff a phone line with someone who can recommend what a customer needs. The staff person also gave a direct line to her if I had questions or problems with the order.October 01, 2022John B.
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I expected a long wait for service, which it was not. I expected a robotic-type person to answer my call, which did not happen. I got exactly the opposite! Thank you, Lamps Plus!October 01, 2022Sandra A.
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I love shopping at Lampsplus you sell quality merchandise and great customer service.July 31, 2022Sharon B.
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Tech support was also very helpful to understand the problem and offer a quick solution.July 30, 2022Art H.
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Having now made 3 purchases, we feel very confident in your processes and professionalism.July 29, 2022Bruce M.
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Have purchased before. Terrific selection of products and good quality.July 29, 2022Yvette J.
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Wonderful selection. Personal serviceJuly 28, 2022Lorraine S.
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Lots of great lamps to pick from. A great selection.July 27, 2022Claudia G.
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Maria the salesperson was awesome. Knowledgeable, friendly, she was greatJuly 26, 2022Cesar A.
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What I like is my lighting was exactly like advertised and arrived in a timely manner.July 26, 2022Katherine P.
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I had excellent experience a few years ago leading me to shop with you. Yet, this time a was disappointed with defective parts. I’m hesitating to encounter same experience again.July 26, 2022Shuh-Ling C.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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