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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very courteous and helpful.
    February 16, 2020
    Cindy
  • Lovely person to speak with and helpful.
    February 16, 2020
    Debbie
  • Very helpful....will be back!
    February 16, 2020
    Susan D.
  • Your customer service exceeds expectations. I hope your product matches my expectations
    February 16, 2020
    Tim K.
  • Efficient and knowledgeable
    February 16, 2020
    Frank M.
  • A very memorable and pleasant shopping experience with the assistance of lighting specialist Donna. Extremely helpful.
    February 16, 2020
    Emmett R.
  • Haven't received the order yet
    February 15, 2020
    John G.
  • Donna was so helpful and nice. I definitely would use your company again if I need something.
    February 15, 2020
    Georgann W.
  • I was happy with Kristy but unhappbecause my fan was to arrive yesterday, 2/14/20 but still has not arrived.
    February 15, 2020
    Jan C.
  • Donna was the bomb...she was GREAT...very helpful, pleasant , easy to work with. Mad me want to place another order. Wish all specialist were like a Donna!
    February 15, 2020
    Charles P.
  • Ordering by phone was easy peasy.
    February 15, 2020
    Joyce S.
  • Great product, great service. I'm a fan.
    February 15, 2020
    Jamie
  • Completely satisfied!!
    February 15, 2020
    Mark S.
  • Very Nice
    February 14, 2020
    Robert S.
  • Everyone went out of their way to help me!
    February 14, 2020
    Rhonda V.
  • Kristy was very professional and knowledgeable. She was extremely pleasant.
    February 14, 2020
    Carmen O.
  • Great customer service and fast shipment overall
    February 14, 2020
    Chelsea T.
  • Deborah went the extra mile to help me and she succeeded!
    February 14, 2020
    Megan W.
  • I can’t say enough good about Stephanie. She took care of a broken glove that occurred in transit. The bulb was back ordered so she took one form another light fixture and mailed it out. Huge thank you!
    February 14, 2020
    Susan A.
  • She was great, professional and personable!
    February 14, 2020
    Barbara C.
  • The on-line experience was not good because your website would not allow me to buy the item we wanted; so I called your customer support staff, that was a very pleasant experience.
    February 13, 2020
    Matt
  • Very pleasant and knowledgeable. Transaction went very smoothly & received our items in a timely fashion.
    February 13, 2020
    Roger M.
  • Dave, told me everything I needed to know!!!!
    February 13, 2020
    Dean
  • You have a great amount of lamps to choose from.
    February 13, 2020
    Eileen J.
  • I have bought almost all my lighting fixtures from you for all the years I lived in CA since moving to FL I really miss your stores I am thrilled with the dining room chandelier "Hallie" I ordered last year just hoping I can get a paint to cover the
    February 13, 2020
    Phyllis K.
  • All the lights I ordered had some defective glass on them.
    February 13, 2020
    Carrie L.
  • Friendly, polite, and efficiently helpful.
    February 12, 2020
    Sharon R.
  • Missing parts... lamp scratched.
    February 12, 2020
    Judy Z.
  • We received our shade today and are very happy with it. It's very similar to the one that came with our original lamp. It was worth the money.
    February 12, 2020
    Vincent C.
  • Supper friendly and helpful!
    February 12, 2020
    Marsha L.

8,071-8,100 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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