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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • You need to improve the quality of the items that you ship to people. I placed a large order and all but one item had defects. I had to return several of them for exchange. Also, it seems that you have inability to inspect items before shipping them.
    February 08, 2020
    Dimitris V.
  • Very professional, efficient and helpful
    February 08, 2020
    Ward J.
  • Christopher was AMAZING. I truly have never had someone give me the time and attention that he did during an online shopping experience. I would recommend Lamps Plus because of my experience with Christopher.
    February 08, 2020
    Keesha B.
  • Miriam was a sheer delight and was extremely professional and knowledgeable!
    February 07, 2020
    Alton T.
  • Professional, knowledgeable & pleasant
    February 07, 2020
    P. Avalos
  • Had $10 discount coupon from previous experience that I wish I had remembered to be applied. Got into questions etc and forgot to ask Seth to apply it.
    February 07, 2020
    Frank K.
  • Received product today. Appreciated fast delivery! Anait very helpful and efficient!
    February 07, 2020
    Dorothy F.
  • I also received bulbs for the lamps which I did not order - so was pleasantly surprised & they were greatly appreciated.
    October 07, 2019
    M. Frich
  • Looked for more than a year fir a floor lamp and love the one purchased through Lampsplus.
    October 05, 2019
    Jody B.
  • Hopefully the lighting fixture will work for us when it arrives, and I’m certain we will visit Lamps Plus again!
    October 05, 2019
    Lady R.
  • I have ordered three chandelier’s recently. The first two perfect, but the last one and most expensive of all came with a shattered globe. Awaiting its arrival to complete.
    October 05, 2019
    smhatl
  • I was told that the lamps I ordered were black, but when delivered, they are an antique bronze. Workable but not what I was looking for.
    October 03, 2019
    TNP
  • Very helpful
    October 03, 2019
    Doris S.
  • Through all my orders I have always been will attended and guided 👍🏻
    October 03, 2019
    Jewel M.
  • Seth had done his search before he called me based on the information I had given my Electrician who had made the initial contact. He Nailed it! Seth had chosen 3 or 4 ceiling fans that had all my requirements and I was able to place the order in less
    October 03, 2019
    JoAnn M.
  • She neglected to tell me these fixtures came with no bulbs. I’d like to order the bulbs
    October 02, 2019
    Jrgade
  • It was the most pleasant experience. I was so excited about my purchase and your customer service is the absolute best. Please do not change.
    October 01, 2019
    BC Turner
  • Very easy to talk to. Also knowledgeable.
    October 01, 2019
    Carmen S.
  • Great selection, great prices
    September 30, 2019
    Bbmom
  • Easy website to finds items you are looking for. Picture and descriptions easy to follow. Excellent pricing. Quality customer service customer service!
    September 29, 2019
    MB Hughes
  • Donna was great , very knowledgeable she was nice and helpful.
    September 28, 2019
    L. Kieffer
  • So I received two boxes of lamps. Both had shattered shades. I called customer service twice that day because I had originally only noticed the two shattered shade, and later discovered a 3rd cracked shade. The reps were nice and ordered parts for me. Tod
    September 26, 2019
    Francis H.
  • Wonderful customer service Very good email correspondence. Very good packaging Very quick delivery Very efficient and helpful regarding replacements And wonderful and attractive products. Very good selection. Thank you
    September 23, 2019
    Siva
  • My shopping experience with Lamps plus is excellent!
    September 23, 2019
    Apall
  • Your products are worth the money. Thank you
    September 23, 2019
    Mike C.
  • I called the day before I spoke with Marina and the young lady advised me the lights were discontinued. Something said to call back and I got Marina. I had limited information just the name of the product, no sku. Marina also said it had been discontinued
    September 22, 2019
    Omeika G.
  • Did not care for free delivery transfers from usps to federal express to usps.
    September 21, 2019
    V. Emberley
  • Keep up the good work.
    September 21, 2019
    M. Redd
  • Jasmine offered to place my order after I made my choice. She was very good with taking care of the whole process and keeping me updated through the chat.
    September 20, 2019
    Dikeyed
  • The merchandise received today was not what was ordered. The individual mirrors were not tear drop shape as shown in the picture on the internet. They were square which will not go with our décor. I subsequently looked for the item on the internet and
    September 18, 2019
    Roger L.

8,131-8,160 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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