Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • A great company. So helpful and fair.
    July 04, 2019
    Stefanie
  • ease of transaction
    July 04, 2019
    Lga
  • Very pleased with the quality of the product and the service was great. Thanks love our pendants.
    July 03, 2019
    Marie P.
  • Replacement parts have been ordered cannot set up lamps until I receive them hopefully will be able to set up new fan is up and is working well
    July 02, 2019
    G. Barry
  • Rob did an excellent job of giving me advice so we could complete my order. There was a slight hiccup but Rob corrected the issue. I’m looking forward to physically seeing the 52” fans and getting them installed in our lanai.
    June 29, 2019
    Ron E.
  • I ordered one bag of connectors and received a box of multiple bags and I did not receive the wire that I ordered Very disappointed
    June 29, 2019
    Bill M.
  • I like being able to talk to a real person. it just makes easy to ask questions.
    June 27, 2019
    Gidget M.
  • I have not received my fan yet, but, I am hopeful. Thank you, Steve!
    June 27, 2019
    Denise T.
  • Study the product on Line prior to engaging the sales staff
    June 27, 2019
    Aatoor
  • A true enjoyable shopping experience. Great service providing Excellent service by Terrific People!
    June 24, 2019
    Agayoub
  • Tristen J made my experience great he has empathy and patience etc I can’t say enough about him .When I called about my problem that had been going on I said I need help he said Mrs.Ross I will help you and he did.
    June 23, 2019
    Mrs. Ross
  • She made sure that I bought the correct part.
    June 23, 2019
    Ben T.
  • Should have ordered 2 more lights when I ordered the 10 pc as I currently have 8 lights sidewalk lighting. Now I can’t get free Delivery so will skip ordering
    June 22, 2019
    Fispol
  • Very good
    June 22, 2019
    Karori
  • I firmly believe with the amount of money I spent on 3 items I bought with Lamps Plus, that giving me a $10.00 discount is insulting. Seriously and only because I was once on commission, if I had not asked Ali if she was and sorry I did, learn that she
    June 22, 2019
    Walerski
  • Love the selection, prices and prompt delivery of the products.
    June 21, 2019
    Lida
  • Our expensive, beautiful lamp came with defective parts which made the whole installation crooked. This in turn did not allow the lamp shade to fit properly on the basket.
    June 20, 2019
    L. Sopko
  • Truly wonderful store in every way.
    June 20, 2019
    Patri
  • While the shopping experience was as good as anyone could expect, the shipping container was exceptionally difficult to dissemble. it took me over 20 min to cut it up with the box cutters to fit it into the recycling bin. Never encountered anything like
    June 15, 2019
    Powers
  • First time purchase, excellent costumer service!
    June 14, 2019
    Leaving
  • Needed a replacement pump for a previous fountain purchase and everyone involved made it a painless experience. It is now on the way.
    June 13, 2019
    Jim D.
  • Everything went fine until I received the lamp and discovered the harp was missing. For a specialty lamp store that was surprising. Customer service seems responsive though so I'm currently just waiting to see if the missing part arrives.
    June 12, 2019
    Jen L.
  • The order arrived on time however one of the lights didn’t work and there were multiple parts missing
    June 12, 2019
    Sewanee
  • I shopped in the store, bought 2 recliners, light fixture and vases. There was issue in the delivery , people i spoke with in the store, on the phone, from fedex were all inefficient. Missing parts in the light fixture. I bought another fixture online,
    June 11, 2019
    RHT
  • I have ordered multiple (7) lights fixture and all were represented correctly. However, this last purchase was very VERY disappointing.
    June 11, 2019
    Cynthia J.
  • My sales rep. Mariam couldn’t have been better. She was very helpful in placing my order. Three Thumbs Up to Mariam.
    June 09, 2019
    Edward
  • It was a very positive experience. David was very helpful and led us through the process of ordering. We are looking forward to receiving our fan. We are expecting a wonderful product based on our ordering experience.
    June 07, 2019
    Sherri E.
  • A little worried, I have not received my item ! Still waiting for the second part.
    June 07, 2019
    Lrhza
  • Specialist was very knowledgeable.
    June 06, 2019
    Dfviens
  • Nicky was so helpful, efficient, and knowledgeable. She was pleasant and had a good sense of humor.
    June 04, 2019
    MJ Adams

8,251-8,280 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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