Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I've ordered many products from Lamp Plus and have always been completely satisfied with the quality and service.
    June 04, 2019
    J. Noto
  • Waiting for replacement lamp to complete experience but am very hopeful will work out to my satisfaction.
    June 04, 2019
    Connie F.
  • Unfortunately that same day we purchased the lamp. It went on sale at Capitol Lighting. The difference was $40.00.
    June 01, 2019
    Frank T.
  • Julie is over the top..see my comments above!
    June 01, 2019
    R. Chicago
  • The person I spoke with on order g was very nice and pleasant and knew how to do her job
    May 31, 2019
    Carol J.
  • Great help...
    May 29, 2019
    Regina G.
  • I like the fact that the readiness to support the product with the extended warrantee was rapid - almost immediate over a holiday weekend. That really speaks well of this fine company.
    May 29, 2019
    Celtic
  • Excellent communication... Very quick to answer questions. Makes a large difference as compared to shopping a third party service like Amazon. I will be back.
    May 28, 2019
    J. Cook
  • It seems like a great company to deal with!
    May 24, 2019
    Gs
  • I only picked up an order I had placed online and had shipped to the store so the interaction with the specialist was limited but... he was efficient, friendly and seemed to be genuinely pleased to be helpful. I might add that picking up the lamps at the
    May 24, 2019
    H. Collins
  • Very good customer service.
    May 23, 2019
    Soraya
  • I’ve ordered many times in the past and have always been satisfied. This fountain is my only disappointment
    May 23, 2019
    J. Noto
  • Angela was very helpful and answered all of my questions. Kind of freaky as I made an account and she called me and emailed me immediately, but was just letting me know that she noticed that I had items in my cart and wanted to know if she could answer an
    May 22, 2019
    Dana T.
  • the fountain arrived today one day early,it;s up and running,looks great.
    May 20, 2019
    Jan
  • Ever thing I ask she talked to me about it. Very nice.
    May 20, 2019
    S. Shutto
  • Donna is an excellent Customer Care Representative, Please keep her. Very professional and courteous.
    May 20, 2019
    Devey
  • Good Product Good help at the store Very poor service when I called in for help with the quick link.
    May 20, 2019
    J. Harring
  • Great
    May 19, 2019
    AOKW
  • My two bar stools arrived with missing hardware.
    May 19, 2019
    D. Neranjan
  • I LOVE LAMPS PLUS! HAVEN'T RECEIVED MY LAMP YET.
    May 18, 2019
    Gremar
  • Love your merchandise
    May 18, 2019
    Ms. Cox
  • It was good ordering but this is twice that I have order from your company and the order was never completed. The first order was discontinued and the second order, I am still trying to find. It is said to be delivered but I don't have it. It's being inve
    May 17, 2019
    Y. Blanding
  • The price quoted for the item purchased included shipping. I asked how the item would be shipped and was told it would be via FedEx. Presuming FedEx ground, I'd thought I'd receive the product within 3 - 5 days. Turns out I won't receive the shipmen
    May 16, 2019
    Russ B.
  • Love the fan and chandelier ! Beautiful and works great.
    May 16, 2019
    Bird
  • 100% YES
    May 16, 2019
    Manish A.
  • My new ceiling fan was installed only to discover it wouldn’t run due to bad capacitor. Part couldn’t be ordered, only replacement fan. I had already paid for an electrician to build an 18 ft scaffold and install one fan. Now I have to pay him to come b
    May 15, 2019
    Jenay W.
  • I ordered a brushed nickel light fixture. I received a chrome one which I decided to just keep. When our electrician noticed was missing a part. On 5/2! I spoke with Larry v and emailed him a picture of the missing part. On 5/11 I received two scre
    May 14, 2019
    Kathy C.
  • I was charged for shipping on my fixture . Shipping is free . I would like you to please reimburse my account.
    May 14, 2019
    Cheryl G.
  • There have been ongoing problems with the installation of the Casa Marseille lights. I tried to explain the issue to not only this representative but with Melody as well. I felt they tolerated my story of how impossible these lights are to assemble with
    May 13, 2019
    Senior
  • This is my second time ordering lamps and it has been an easy good experience both times. I will be back.
    May 13, 2019
    PE

8,281-8,310 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.