Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I like your products they are very extraordinary I will continue to shop at lamp plus
    March 28, 2019
    Deo
  • Krystal was very efficient and was able to accommodate me in the mailing process to get the chandelier I was ordering here in convenient time. I would recommend lamps plus and shop there again.
    March 28, 2019
    CRH
  • The fixture would have been very difficult to change the light bulbs and low quality brightness in the bulbs
    March 27, 2019
    LMG
  • You were AWESOME
    March 26, 2019
    C. Burne
  • Alex is very professional and helpful!
    March 24, 2019
    Bwynn K.
  • A bulb arrived broken, a replacement order was put in, but the bulb is now out of stock so the replacement order has been canceled and no one will respond to my email
    March 24, 2019
    Cara
  • Met all my requirements for a ceiling fan and the necessary installation aspects.
    March 23, 2019
    Auito
  • She did a wonderful job of helping me. There were two parts missing on lamp, but was sent out in 3 days. Love the lamps.
    March 22, 2019
    Pat N.
  • We asked via email for a certain lamp Than I discussed in a chat - and now we got a different lamp under the fan When it was hang up my wife realized that this was not the lamp we ordered
    March 22, 2019
    Klaus Q.
  • Nuria was very helpful enjoyed talking with her
    March 22, 2019
    Emily G.
  • Tracey K was just awesome! She went beyond the call of duty to help us make the right decision regarding which recliner was best for our RV living situation. She deserves a lot of Kudos for all her efforts!
    March 21, 2019
    Bonnie S.
  • Shopping experience was great. However, some items were reduced in price shortly after my purchase. Some form of rebate or store credit should be provided
    March 21, 2019
    Frank T.
  • The associates I engaged with were knowledgeable about your products and asked the right questions before making recommendations.
    March 20, 2019
    Laine C.
  • The lamp came with defects that were not noticed until it was already installed and ready to add the glass accents. A whole bunch of the leaves were bent and out of shape. One branch is missing a leaf.
    March 20, 2019
    Herdez
  • Liked getting a copy of my online chat... sent to my e-mail. Lamps plus has so much to offer, in the way of lighting.
    March 18, 2019
    White
  • First time shopping with you I have been to countless stores brick and mortar looking at lightening for a new Reno and no one took the time at the other locations. I appreciate the customer service and all the great input Thank you.
    March 18, 2019
    Jennifer
  • Very good selection of the lights and chandeliers
    March 17, 2019
    Farma
  • Lamps plus has a great selection and although my fan had a defective motor, the service was great in replacing it. Let's just hope new one works when it gets here.
    March 16, 2019
    Laura M.
  • Mariel was an excellent agent to deal with. She was very helpful, knowledgeable and patient with me as I wasn't sure exactly what I wanted. I am so happy with the choices we made together that I will recommend Lamps Plus to all my family and friends. If y
    March 16, 2019
    Katzr
  • I will definitely shop with Lamps again and recommend to friends & family.!
    March 15, 2019
    Christopher R.
  • I was pretty excited when my fixture turned up, and in my haste opening the package the glass panels slipped out of the packaging and smashed on the tile floor. They were tightly wrapped in a separate pack, so no big mess. Whew! I called the customer s
    March 15, 2019
    Roger G.
  • This is my second purchase and I love,love,love your selections!
    March 14, 2019
    Too
  • I received my order and there was a missing rivet, I've called and tried to get the missing part or return authorization, I've sent photos, emailed and called to find out the status with no results. I'd like to find out what to do. I've received the wrong
    March 12, 2019
    Dzrd
  • Was GREAT will always shop Lamps Plus. Thanks to Patty.
    March 09, 2019
    Wily
  • Ms. Patti made the experience easy.
    March 09, 2019
    Butler
  • Not only was Angela all of the above, what I like most she was very professional. I like dealing with people who know their product and our helpful with the customers will receive satisfaction with the product they have chosen. Angela was great, and if I
    March 08, 2019
    Sondra B.
  • Courteous. Speedy delivery from California to western New York in 4 days.
    March 08, 2019
    Loch
  • Great service
    March 07, 2019
    Myson
  • Great chandelier. Beautiful
    March 06, 2019
    Rey
  • My order was shipped then cancelled for some reason unbeknownst to me. No one seems to have an answer as to what happened. You have my money but I have no merchandise. I hope this issue is resolved ASAP!
    March 06, 2019
    Poetic

8,371-8,400 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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