Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Dealing with your group has been a wonderful experience! Your online sales is fast and efficient and your phone sales and service is perfect! I will recommend you and will buy from you again!!
    February 06, 2019
    Bill H.
  • Viviana was so much fun. I really enjoyed doing business with her.
    February 06, 2019
    S. Forsyth
  • First time shopping Lamps plus love your customer service
    February 04, 2019
    Melody P.
  • Both lamps have mica shades. One lamp is in very good condition, the other has a shade that is inferior, that is, the mica is lifting apart in several areas. I spoke with Eric who said that he will have someone pull a shade from the stock and ship the n
    February 04, 2019
    JVC
  • Again, I kept checking excellent but all the stars were checked! I had an excellent phone experience with Donna. I haven't used Lamps Plus for ears but my interior designer found these lamps for me and I will definitely used them again! Thank you!
    February 03, 2019
    Pamela T.
  • She went above and beyond to help me with my order. We can’t wait to receive it
    February 02, 2019
    Dani H.
  • Shannon was the greatest!!! Superior customer service and a pleasure to speak with. A++++++++ to Shannon!!!!
    January 31, 2019
    B. Dub
  • I recent started using the website and i have ordered a few light fixtures. i am so satisfied with the quality of my products. and the price is not bad either. love this store.
    January 29, 2019
    Juanita R.
  • Nuria, is an exceptional lighting specialist. She was very helpful and professional. I have no problem working with her and your company again.
    January 28, 2019
    ELJ
  • I have purchased several times and as always, I’m pleased with my purchase. I can’t wait to see it in my dinning room. Thank you
    January 28, 2019
    Anser
  • very good
    January 28, 2019
    Jerry
  • Fast shipping
    January 28, 2019
    MCG
  • Julie was courteous and patient with my questions. She also took into consideration the quantity that I bought and gave some appreciative discounts. She was real nice and helpful!
    January 27, 2019
    Saul G.
  • shipping was incredibly fast.
    January 26, 2019
    Sharon
  • The first item showed up with broken glass. We didn't realize the glass was broken until we spent an hour and a half putting it in the celing.
    January 26, 2019
    Robin M.
  • I’ve ordered a number of furniture items from Lamps Plus and have always been impressed with quality. This was the first issue I’ve had which required assistance and I remain impressed. Far above other companies; consistently exceeds my expectations expe
    January 26, 2019
    S. Buskey
  • The articles arrive quickly, well packed, and undamaged.
    January 26, 2019
    Zala
  • Excellent service with lamp plus service was excellent with salespeople looking FORWARD for more services thank you for serving me.
    January 25, 2019
    Marvlette D.
  • Steve went over my order in detail twice to make sure I had everything I needed sense I’m shipping this to Costa Rica. I am also hearing impaired and he took extra time with me.Thanks again Steve.
    January 25, 2019
    Steve
  • I even spoke with the store mgr and he was also helpful. The Henderson store, employees and atmosphere were tops. thank you.
    January 25, 2019
    Anne W.
  • I ordered a Tiffany table lamp with night light a month ago, lamp shade arrived cracked . Called back for a replacement shade which was shipped BUT also arrived cracked. A 3rd shade was shipped to me and I am still waiting. I made another order for a nic
    January 25, 2019
    Mr. S.
  • My experience was great . I will not hesitate to look and shop again at your website . Thank u
    January 25, 2019
    Babba
  • I WAS QUITE PLEASED WITH THE PACKAGING OF MY REPLACEMENT PARTS WHICH ARE MADE OF GLASS. THEY ARRIVED IN PERFECT CONDITION.
    January 24, 2019
    Ruth M.
  • Shannon is a dear to work with. One item returned, waiting for another then return. Final 3rd to arrive will keep. Reason for all exchanges/returns I believe was being discontinued. Therefore, upgraded to a better one actually would be better and able to
    January 24, 2019
    Intelligen
  • Awesome customer service
    January 23, 2019
    D. Woods
  • The product is perfect and beautiful.
    January 23, 2019
    Charlie B.
  • Employees are great.product left something to be desired though Mounting system of ceiling fan is Frustratingly inferior
    January 22, 2019
    Dave B.
  • My first time buying from Lamps Plus. I felt as though I was getting honest answers to my questions.
    January 22, 2019
    Mary G.
  • One lamp arrived broken - the touch on/off feature only worked when touching the area near the light bulb. Return process is very frustrating because you have to call customer service first, instead of just going to the nearby brick and mortar store. Cus
    January 21, 2019
    Re
  • Should be named lamps plus fans
    January 21, 2019
    Philip B.

8,431-8,460 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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