Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • You make buying lamps and shades so easy and have such a selection. I will be back soon.
    August 04, 2018
    Grab
  • The representive I dealt with was informative, pleasant, and extremely helpful. I had an excellent experience buying my 2 lamps. I cannot wait until I get them. I pray that I love tjem in my bedroom as much as the picture. A great online shopping exper
    August 04, 2018
    Linda T.
  • Anita was such a pleasure to work with. She checked local inventory for me and kept checking in with me to let me know she was still working on it. Once we found out there wasn’t any locally she helped place my order. It was a smooth and seamless process.
    August 03, 2018
    Lisa R.
  • His service provided a better experience than I would have imagined
    August 03, 2018
    Simon W.
  • Once package has been delivered a text message or email being sent would be great
    August 03, 2018
    Rosemead
  • I have had so many compliments on my lighting and all the other products I have gotten from Lamp Plus love your products
    August 02, 2018
    N. Matthews
  • Came to Lamps Plus after one of your competitors was unable to fulfill my order for an LED ceiling fan. So, I purchased a different one with you, in a style I liked better but $100 more. It was over my senior citizen budget, but was the only other one I
    August 02, 2018
    Wyllie F.
  • Very Easy
    August 01, 2018
    Hasingh
  • Extremely helpful and willing to go that extra mile for customer satisfaction!
    July 31, 2018
    Hewe
  • Don't charge for shipping on only certain products when you advertise that shipping is free over a certain amount!
    July 31, 2018
    Bonance
  • Very satisfied with almost everything. Lamps/lights are wonderful (bought five altogether), good price and just what I wanted. Delivery was fast, even before the estimated date. Spoke to someone on the phone who was very polite and pleasant. However,
    July 31, 2018
    JN
  • Patty was very helpful and courteous throughout the call. Excellent customer service!
    July 31, 2018
    Wiliam L.
  • You need to actually have stock that you are selling available to the customer in less than 3 months. There needs to be some quality control as to shipping ALL necessary parts so that your shipment is NOT missing parts causing delays for your customers.
    July 31, 2018
    D. Levy
  • We had ordered fans online and had them delivered. We had issues getting one of them to work when we installed it from the start. We hired an electrician to come and take a look at the fan and finish the job. He too had issues getting the fan to work a
    July 30, 2018
    Ellen
  • The rep was knowledgeable, personable and what a lot of help assisting me with my order.
    July 29, 2018
    AMS
  • the over all ordering went very well . waiting for my fan to be delivered
    July 29, 2018
    Donald L.
  • So easy
    July 29, 2018
    Ann
  • Courtney L. was very helpful, courteous and kind. However, I was told that my shipping fee to send back the original fountain I purchased would be around $60. when I felt Lamps Plus should have incurred those charges like most online companies have done f
    July 29, 2018
    Fam
  • Seems great. My pendant is in transit and I am excited to see it.
    July 29, 2018
    Tweedy W.
  • It was great!
    July 28, 2018
    P. Ferrick
  • Very nice on phone. Still waiting for the pdf of the instruction manual, though, so not sure how to rate you guys on follow up
    July 28, 2018
    Jeanie M.
  • This particular fixture does not come with a bulb. The recommended bulb is not standard & has been difficult to locate in stores without placing a special order. Would have been great if Lamps Plus carried the bulb also as I would’ve purchased several of
    July 27, 2018
    JMF
  • Excellent service and fast delivery
    July 27, 2018
    Tom
  • 1. I tried to amend the order I had placed 2 hrs prior, on a Saturday and I was told I could not. This order was shipped to me on the following Monday. Surely, it could have been amended. 2. That same order - I had to return, because the fan motor was
    July 25, 2018
    Millen P.
  • A great company, so far.
    July 25, 2018
    Char
  • We are building a home and have purchased our lighting indoor and outdoor from lamps plus
    July 24, 2018
    Moon
  • Didn’t know about you. Will return for sure.
    July 24, 2018
    Joe M.
  • Awesome - even better to shop online!!!
    July 23, 2018
    Katherine W.
  • The lamp shade was bent during shipping. I called and the person said they would send replacement out right away. Within 5 days I had my new shade!..no hassle! Great company to deal with and very courteous! Would order again in future!
    July 23, 2018
    Page
  • Like the website easy to find what I was looking for! Just a very friendly experience!
    July 23, 2018
    Joanna

8,731-8,760 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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