Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Great service!July 23, 2018Joseph P.
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nice selectionJuly 22, 2018Lily
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The item I ordered was broken when I received it. It looked like it was broke before it was packaged for shipping, the broken pieces were not in the package. There is no fix for this broken item. I spoke with Christine D and I had to order a new one at fJuly 22, 2018B. Gann
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Lamp of lesser quality than expected from the picture and the price of the item.July 20, 2018Tyler
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Seth reached out to me after I went on-line but did not place an order. He wanted to know if he could assist with placing an order. He called via phone and when I called back the next day I had No problem reaching him directly. He was very helpful, knoJuly 20, 2018Bev T.
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I was only disappointed that the previous representative did not get back to me to complete my order, even after I nudged over email, and I had to call in again.July 19, 2018Rogel
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Both lamps were damaged.July 19, 2018Megan W.
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satisfiedJuly 19, 2018T. Hill
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I loved many of the Lamps, Lamps Plus carries and had a hard time deciding which Lamps as they are all so beautiful.July 19, 2018Thumper
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I was very happy with my experience.July 18, 2018Betty M.
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After trying for 2 weeks, I could not make an online purchase. However, a representative called me, was most helpful, and we got it done via phone.July 17, 2018K
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My mother’s experience as well as mine was great and I will be back again and I will continue to tell my family and friends about you.July 16, 2018Goodnurse
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Wonderfully helpful and knowledgeable.July 16, 2018Lyle R.
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Always a pleasure. Good help, prices and selection.July 16, 2018W. Scharf
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I was impressed that my order arrived the next day! Thank You, I love free delivery!July 16, 2018Christine H.
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I was a little surprised when I told the CSR that the globe on my pendant light shattered - he did not care to inquire why this may have happened with a light lessthan 6 months old.July 15, 2018True Blue
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Again--Good idea to give the customer time to actually receive the item before asking him to give his "thumbs up"July 15, 2018R. Quincy
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My rep George was terrific. But I think I should have gotten a free replacement for the $94 bulb that lasted less than 3 years, when it is supposed to last 30,000 hoursJuly 15, 2018Robin S.
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Mr Alejando was very nice to me since the beginning very knowledge in what he was doing, I call for info first and Mr Alejandro convinced me to buy right away and I did.July 15, 2018Fortuna T.
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Always an awesome experience!!July 15, 2018Scrov
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It would have been perfect except the gal that did my order told me that our in store delivery, we wouldn’t be charged for and they went and charged our credit card $49.00 for shipping. That was disappointing.July 12, 2018Terra A.
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Jammie did a very good job at informing me re my concerns.July 12, 2018Terrific
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Received what I wanted/ordered, easy assembly and Fountain works fine.July 11, 2018Bill N.
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It was my first time shopping at lamps plus and I was really happy about what I had orderJuly 10, 2018Ethel
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It was great, quick and had everything I was looking forJuly 09, 2018Gusztav A.
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This was the best customer service I have ever received! I am telling everyone I know about your company and that they can order without worry. Keep up the fabulous work!! It is much appreciated!July 09, 2018Cin
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Was a wonderful experience dealing with this business. I would recommend lamps plus to anyone looking for lighting.July 08, 2018Adebo
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This was my first time look at lamps plus and I found something the first time I look at there selection hope one I receive It I will be more thankful I order itJuly 08, 2018Ebony
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100+ Stars for Donna! She truly is the BEST salesperson I've EVER had from any company I've ever shopped at. She should be promoted with a huge bonus and raise! She has impeccable taste. She followed up to make sure I was happy and if I needed anything elJuly 08, 2018Judy
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I have had several orders from Lamps Plus and have always had great experiences!July 06, 2018Candace S.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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