Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Your customer service was exceptional. What a pleasant surprise. Your company should be proud of not only your personel but your commitment to the customer. Thank you so much.
    July 06, 2018
    Lesod
  • Decent prices, quick delivery.
    July 05, 2018
    Naguib
  • Second time i’ve purchased thru Lamps Plus and have been very happy with service and lamp. Waiting for my lamps and am sure they’ll be beautiful.
    July 05, 2018
    Sulli
  • I purchased 6 Stock # Y2193 72" Casa Velocity Brushed Nickel Ceiling Fans, with 2 Remotes and 6 Receivers with 18" Downrods, Once fans were installed I am not Happy with the Amount of Air Flow. On HIGH the fan still turns SLOW and not much air is being
    July 02, 2018
    A. Vaughan
  • You have the best selection and great prices
    July 01, 2018
    Pafine
  • happy i waited until item went on sale
    June 29, 2018
    Bob
  • I was hesitant about ordering sight unseen, but the ceiling fan exceeded my expectations, so much so that I ordered another one!
    June 28, 2018
    Mary
  • Late in arrival...should have had lamp today according to tracking info, but it's a "no-show"
    June 28, 2018
    Nick
  • Have not yet received item ordered so can't say more.
    June 28, 2018
    Rich
  • Awesome experience! Angela gave me all the time in the world and helped my pick the perfect lights for our kitchen.
    June 28, 2018
    Eno
  • Great selection. Unbelievable phone support with Donna!
    June 28, 2018
    Laura L.
  • paid extra for faster sipping. did not get it
    June 28, 2018
    R. Kahn
  • The beautiful peacock shades were wrapped & completely protected & safely delivered on time as you stated. They are perfect! Thank you!
    June 27, 2018
    Sis
  • Very Cordial, knowledgeable representative.
    June 26, 2018
    Spankt
  • Everything was perfect except for the delay in receiving the order.
    June 26, 2018
    MKTFS
  • another sales tech answered when I called back to Order and Seth was on another call. He confirmed the Order and Put the credit to Seth. Great Guy
    June 26, 2018
    A. Vaughan
  • I loved working with Nicky. She's very professional and always answered me in a very timely manner
    June 25, 2018
    Denise B.
  • So far so good...just waiting on part.
    June 25, 2018
    JNK
  • Implement a process for specialists to escalate product questions to a true specialist, like perhaps an electrician.
    June 25, 2018
    Jannet L.
  • LOVE Lamps Plus!!!!
    June 25, 2018
    L. Barros
  • I love the unique selections of lamps and lights.
    June 23, 2018
    Wanda H.
  • The lamp shade on one of the lamps I ordered was broken. I called and they said it would be shipped out. So far, it says, they got my order but have not shipped it out yet ????
    June 23, 2018
    Den and Jay
  • Beautiful products with detailed information. Great value. Very wonderful customer experience to receive this survey. Will be calling Rob soon. Thank you Lamps Plus.
    June 22, 2018
    Swamp Willow
  • Angela was very helpfully. Thank you Angela.
    June 21, 2018
    Jig
  • Angela S. was helpful in all departments. She answered all my questions. The lights look great.
    June 21, 2018
    Nana L.
  • It's always a pleasant experience that's why I purchase all my lighting here
    June 21, 2018
    D. Connell
  • first time that i used your company for lighting, i certanily will be a repeat customer
    June 21, 2018
    James
  • I was completely satisfied with your service consultants, Robert and Petra. Rarely have I encountered consultants so knowledgeable about their product and so pleasant to talk with. Both are a credit to your company. However, I have trouble understanding
    June 20, 2018
    Frank and Ettie
  • love everything about lamp plus
    June 18, 2018
    K
  • Thanks for your help
    June 18, 2018
    DCMB

8,791-8,820 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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