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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • One of the glass pieces was shattered.
    February 17, 2022
    Elener E.
  • Found what I wanted and Donna was so helpful in answering any questions or concerns I had.
    February 17, 2022
    Linda K.
  • Excellent Company to work with.
    February 17, 2022
    Shirley W.
  • I’ve been pleased with the products and service I’ve received over the years.
    February 16, 2022
    Pam W.
  • I was so happy to speak with a knowledgeable representative.
    February 15, 2022
    Linda B.
  • I have been impressed with every lighting and furniture order that I have made.
    February 14, 2022
    Dana M.
  • Excellent products and selection. Marty was very helpful and professional.
    February 14, 2022
    Joe D.
  • You team of professionals makes it QUICK and EASY to get my questions answered. I always walk away from my shopping experience with Lamps Plus delighted I stopped by.
    February 14, 2022
    Kadie L.
  • Donna was excellent in every way - clear, polite, kind, friendly, helpful, and thorough.
    February 14, 2022
    Rachael M.
  • Excellent selection. Website was user friendly.
    February 13, 2022
    K. J.
  • The lamp shade was missing. Hopefully we have that taken care of.
    February 13, 2022
    Vivian B.
  • Exemplary customer service.
    February 12, 2022
    Ray S.
  • Ordered a set of 2 lamps. One was broken.
    February 11, 2022
    Fritz R.
  • Have just purchased 13 lights through Lamps Plus and the experience has been great. More than satisfied.
    February 11, 2022
    June C.
  • Love the selections and customer service.
    February 11, 2022
    Karen S.
  • Everyone I have dealt with is the essence of "Great Customer Service."
    February 11, 2022
    Ron A.
  • Will shop here again.
    February 10, 2022
    Nancy S.
  • Top light on one of the two fixtures we bought is crooked, but not enough so that we would pack it up and ship it back for you to throw out.
    February 09, 2022
    David K.
  • Good choices available. Received beautiful products. Excellent customer service of sales person.
    February 09, 2022
    Nancy E.
  • Parts were left out of the box so I'm now waiting on your 3rd party supplier to send me the parts so I can get the light installed.
    February 09, 2022
    Philip C.
  • Love their products and was excited to know that they sell more than light fixtures.
    February 09, 2022
    Vick R.
  • Easy to navigate the website, easy to use filters. Lamps appear to be good quality. I like the selection of many styles.
    February 08, 2022
    Frances B.
  • I tell all my friends and family about this website and highly recommend it.
    February 08, 2022
    K. M.
  • The customer service is second to none!
    February 08, 2022
    Richard M.
  • Will definitely shop here again.
    February 07, 2022
    Arliene
  • Great customer service. Received my beautiful light fixture in less than 24 hours. Your representative Marty was excellent and professional!
    February 07, 2022
    Terri
  • Really good first time experience ordering from your Specialist Shannon. Now I’m excited about receiving my lamp.
    February 06, 2022
    Anne J.
  • Some confusion between my online order and picking up at the local store. Online had not communicated with local store causing a several hour delay in securing my merchandise. Local store staff was very helpful.
    February 06, 2022
    Ernest A.
  • Courtney was very nice and extremely helpful. She was genuinely concerned about my needs, a quality that you don't find in most people working in Customer Service anymore. I am thankful that she was the Lighting Specialist that was helping me.
    February 06, 2022
    Kris M.
  • Truly excellent experience and will be doing business with Lamps Plus again.
    February 06, 2022
    Richard Z.

1,021-1,050 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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