Black Friday! Get $50 off!

Use BFSHINE in Cart

Shop Now

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
  • I was completely satisfied.
    January 03, 2022
    James
  • Was a pleasure.
    January 03, 2022
    June S.
  • Great experience! Extremely helpful!
    January 03, 2022
    Linh V.
  • Christy was an exceptional customer service representative and helped us plan all of our lighting for our first floor renovation. I was looking for a service like this, and Lamps Plus provided the perfect design representative to pick our lighting. Lamps
    January 03, 2022
    Mike S.
  • I like your big selection of lighting.
    January 03, 2022
    Vicki S.
  • It was great. Donna is very knowlegeable.
    January 02, 2022
    Theresa O.
  • Sales lady really went out of her way to find exactly what I wanted and I bought it.
    December 31, 2021
    Cheryl A.
  • Yvette was very helpful.
    December 31, 2021
    Evette F.
  • You have excellent lighting. I was very happy.
    December 30, 2021
    Jihad H.
  • Your telephone associate was so nice and helpful in finding exactly what I wanted. She even offered me the light bulbs to buy. She was efficient, she was friendly, a pleasure to talk to and I would definitely buy from you again.
    December 30, 2021
    Rosemary S.
  • Last order received damaged.
    December 26, 2021
    Andrew S.
  • Will buy from you again.
    December 26, 2021
    Susan C.
  • Excellent help placing my order.
    December 25, 2021
    Joanne H.
  • Great help. So thoughtful.
    December 25, 2021
    Virginia F.
  • The person I spoke to was very friendly and helpful. Handled my order quickly and efficiently.
    December 24, 2021
    Charlene A.
  • Very satisfied and lots of choices and reasonable pricing of the pendant lights that I was looking for.
    December 24, 2021
    Elaina J.
  • I have done quite a bit of business with you guys. Beautiful selection and high quality.
    December 24, 2021
    Lisa B.
  • The items that I bought are a good value.
    December 24, 2021
    Nancy N.
  • Excellent care for a positive outcome.
    December 23, 2021
    Peggy S.
  • Receive the item on time for Christmas.
    December 23, 2021
    Sheryl C.
  • Fast, friendly and helpful!
    December 20, 2021
    Alison
  • I’ve just completed two remodels and I used Lamps Plus on both jobs. What an efficient and friendly company. Most items were perfect but any problems were addressed immediately and respectfully.
    December 20, 2021
    Cindy F.
  • I was told all my parts were in stock by the associate I worked with and that all would ship same day and before Christmas. Then I received an email saying one of my parts (needed for installation) was now due to ship in Feb. Very disappointing!
    December 20, 2021
    Dan G.
  • When my lamp arrived the glass shade was broken, I called customer service twice and each time they assured me they would send a new one, it has been nearly a month and still no explanation what the status of this shade is.
    December 20, 2021
    Don S.
  • Ordered Open Box. An item was missing.
    December 20, 2021
    Mary M.
  • I recieved the mirror that I ordered in a timely fashion.
    December 20, 2021
    Patricia L.
  • We are past customers and will continue to shop at Lamps Plus.
    December 19, 2021
    Paul G.
  • Had trouble completing the order. Had to phone for help.
    December 18, 2021
    Bailey B.
  • I am so impressed with your selection, timely shipping and quality of reps.
    December 18, 2021
    Eve Z.
  • Ordered a set of lamps, but only 1 lamp shade was included. Informed you and now I have to wait until January to receive the 2nd lamp shade. Very disappointing.
    December 16, 2021
    Mary Beth J.

1,111-1,140 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.