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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • You have great service. Already told a friend.
    November 20, 2021
    Julia B.
  • It took 2 weeks to arrive and the light bowl was broken. The break appeared to be poor quality control issue. Circular large break starting where there was a missing set screw. A new bowl is being shipped now.
    November 20, 2021
    Clair R.
  • Our lantern had some broken panes.
    November 19, 2021
    Cyd
  • Great customer service. Lamps were perfect and delivered on schedule.
    November 19, 2021
    Rob B.
  • The mirror arrived missing a part that hangs the mirror from the wall.
    November 18, 2021
    Steven S.
  • Very easy shopping experience. Good filters to narrow down your search. Great prices as well. Love the alerts to sales!
    November 18, 2021
    Gail M.
  • I have used Lamps Plus over the course of years. Alway satisfied with the products and service.
    November 18, 2021
    Betty W.
  • One of the two lamps I ordered would not turn on.
    November 18, 2021
    Ronnie W.
  • The associate that helped me was courteous and very helpful plus knowledgeable. Most of all efficient!
    November 17, 2021
    Maria R.
  • Good company. I like the styles of the merchandise compared to the furniture stores in my area.
    November 16, 2021
    Leone C.
  • I really appreciate that the product return process was quick, easy, and FREE! I have shopped with you before and definitely will again.
    November 15, 2021
    Rosemary D.
  • The company is an example for other businesses.
    November 15, 2021
    Nancy N.
  • Awesome experience and very good quality.
    November 15, 2021
    Eva D.
  • Shannon was exceptionally nice and helpful in fulfilling my new order and successfully transferred me to your return service for one prior order lamp that did not work properly. The return agent was also pleasant and helpful.
    November 15, 2021
    Calvin S.
  • Site easy to use; chat was very helpful.
    November 14, 2021
    Linda
  • Lamps Plus have exceptional customer service reps and I’m a customer for life!
    November 14, 2021
    Keina J.
  • Excellent product! I've purchased 11 outside lights from your company. Very happy.
    November 14, 2021
    Shirley F.
  • I have used Lamps Plus for a number of renovation projects. It's my go to lighting choice.
    November 13, 2021
    Carol M.
  • I was completely satisfied.
    November 13, 2021
    Tami S.
  • Very easy to use your website.
    November 12, 2021
    Sonia
  • I was a first time customer of Lamp Plus and now I will be a customer for life with the service I received.
    November 12, 2021
    Joe J.
  • I love Lamps Plus. Always a great selection and pricing and helpful people.
    November 12, 2021
    Winnie B.
  • Great people to deal with.
    November 11, 2021
    Jeanie H.
  • So far I have purchased a good deal of lighting products from you and have always been treated well.
    November 10, 2021
    Karen K.
  • Everyone my wife and I have spoken to over the years has been helpful and knowledgeable. Keep up the good work.
    November 10, 2021
    Mark H.
  • I will definitely use this company again. My product just arrived yesterday and I love the barstools and they were packed very professionally.
    November 10, 2021
    Lynn D.
  • Very pleasant shopping experience.
    November 09, 2021
    Gary G.
  • Love the lamps, but one of the shades was damaged. Hoping the new one will arrive before our company comes. It was not protected well. Disappointing, but I still love the lamps.
    November 09, 2021
    Janine
  • Pleasently surprised with the quality of customer care.
    November 09, 2021
    Cheryl J.
  • My experience has been pleasant every time.
    November 09, 2021
    Lynette P.

1,201-1,230 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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