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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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  • Missing a part.
    November 08, 2021
    Carol I.
  • Finally received my landscape lights and I can't wait to install them - they look great!!
    November 07, 2021
    Jane T.
  • The past two shopping experiences, and interactions with customer service, were first rate.
    November 07, 2021
    Laurie M.
  • The person who helped me was great and indicated that the lamp I purchased would either be sent from a local store or would be on back order - I haven’t yet heard which is the case.
    November 07, 2021
    Emily T.
  • The finials were not included with my order. I called to request them but they haven’t shipped yet.
    November 06, 2021
    Paul P.
  • Everyone I have spoken with at Lamps Plus has a great attitude and is always helpful!
    November 05, 2021
    Art N.
  • I will definitely return as a customer. Made it easy and I needed advice and received it.
    November 05, 2021
    Kristen H.
  • Every step along the way people were pleasant, informed and helpful.
    November 05, 2021
    Leslie
  • Great selection and affordable prices. Quality of items I purchased are superb!
    November 05, 2021
    Adam J.
  • Most times it’s not the product but the customer service reps who make or break a company. Yours are excellent!
    November 05, 2021
    Steve
  • It was a refreshingly positive experience and I appreciate Bryce and his good and kind work ethic.
    November 04, 2021
    Susan M.
  • Love this website. Always a great selection.
    November 04, 2021
    Kathleen M.
  • Excellent service.
    November 04, 2021
    Susan G.
  • Outstanding customer service!
    November 04, 2021
    Kerri H.
  • Everything was great. Happy experience.
    November 03, 2021
    Phillip D.
  • This is my 5th purchase. Good quality lamps.
    November 03, 2021
    Tony V.
  • Glad to have discovered this company. Planning on ordering more items in the near future.
    November 02, 2021
    Marlene
  • Love the lamps, but 1 of them came without the shade which should have been in the box. I did call and get a good and quick response. A shade is supposed to be on the way.
    November 01, 2021
    Terri T.
  • Good service.
    November 01, 2021
    Rusty G.
  • Completely satisfied.
    October 30, 2021
    Rob B.
  • My order was handled in a professional and friendly manner.
    October 30, 2021
    Terry W.
  • Professional, friendly, knowledgeable customer rep.
    October 29, 2021
    Donna
  • Missing swivel for stool and would not let me know when I would get the missing part.
    October 29, 2021
    Lisa K.
  • Ordered two pole lamps that arrived with parts missing and both were scratched.
    October 29, 2021
    Marvin D.
  • I keep receiving damaged items.
    October 28, 2021
    Yasmin U.
  • The shipping estimate was misleading. Delivery should be in 2 weeks and now delayed to over a month.
    October 28, 2021
    Anita
  • Tanisha was professional and knowledgeable. Pleasant to talk with too.
    October 28, 2021
    Elizabeth
  • Although the rep was completely friendly and helpful, I cannot determine if my order will arrive correctly.
    October 24, 2021
    Catherine M.
  • I purchased 2 counter stools. One arrived damaged. Sent it back and purchased a third. Third arrived damaged. Waiting on a refund and FOURTH stool.
    October 22, 2021
    Betty W.
  • Julie was very helpful, professional and easy to place an order.
    October 20, 2021
    Bruce S.

1,231-1,260 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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