Black Friday! Get $50 off!

Use BFSHINE in Cart

Shop Now

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
  • When I realized I ordered the brass and not the steel finish I wasn’t able to cancel.
    October 20, 2021
    Vanessa D.
  • Sal the customer representative was very helpful!
    October 18, 2021
    Rita K.
  • Very, very positive - truly amazing at how quickly I received the items - totally pleased.
    October 17, 2021
    P. K.
  • They sent the wrong piece.
    October 17, 2021
    John
  • Based on this experience, I will purchase from Lamps Plus again.
    October 16, 2021
    Steve L.
  • The staff member was helpful, professional and patient. I appreciate those that are in a customer service position remain pleasant and courteous at all times. You have established that.
    October 16, 2021
    Kimberly D.
  • The salesperson was extremely knowledgeable about what I wanted.
    October 16, 2021
    Jessica M.
  • My experience was quick, complete, and productive. It is a rarity in today's pandemic world.
    October 15, 2021
    Jmid
  • The experience was great. David had the information I needed and took my order.
    October 15, 2021
    Carlos D.
  • Please keep up the good work! And I love the choices you offer!
    October 14, 2021
    Eric H.
  • No complaints at all. Wish all company representatives were this good.
    October 14, 2021
    Richard A.
  • I bought before and always I have been pleased with the merchandise. They are quality and the same that the pictures show, it’s what I received.
    October 14, 2021
    Anna
  • Have had all great purchase experiences with Lamps Plus. Very rarely to I have contact with lighting specialist. Love the function of seeing the product in my actual room.
    October 13, 2021
    Diane H.
  • Very easy to place orders. Very large selection to choose from.
    October 11, 2021
    Janice S.
  • Great place to shop - I love it.
    October 11, 2021
    Leonard
  • Great experiences. I have ordered from Lamps Plus several times.
    October 11, 2021
    Tonita R.
  • I have shopped with Lamps Plus for a long time. It is always a pleasure.
    October 10, 2021
    Symba
  • Excellent customer service.
    October 09, 2021
    Alison
  • I haven’t got my order yet - still being shipped.
    October 09, 2021
    Javon C.
  • The best ever.
    October 08, 2021
    Ann B.
  • All of the parts weren’t sent that I need for my chandelier to be installed.
    October 08, 2021
    Annette D.
  • Never received my tracking number.
    October 08, 2021
    Richard
  • The people I spoke with were very knowledgeable and helpful. Online shopping was very easy.
    October 07, 2021
    Audrey
  • My wife and I have bought many fans and lights from Lamp Plus and it's the only place we go to when looking for lamps, fans, etc.
    October 07, 2021
    Charles C.
  • Love shopping with you!
    October 07, 2021
    Diana O.
  • Representative was professional and knowledgeable.
    October 06, 2021
    Linda L.
  • Delightful experience from ordering to fast delivery.
    October 05, 2021
    Barbara V.
  • I love Lamps Plus for selection, value and free shipping/returns.
    October 05, 2021
    Cheryl C.
  • Online chat and phone rep very helpful.
    October 05, 2021
    Robin R.
  • The representative was friendly and helpful.
    October 05, 2021
    Susan

1,261-1,290 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.