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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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  • We enjoyed the website - a great variety to choose from.
    September 09, 2021
    Michael
  • Products arrived promptly and any questions I had, they were answered in a very short time.
    September 09, 2021
    Patricia B.
  • I tried using the online customer service to inquire about my order but the site would not let me submit. We called customer service only to find out the product is in stock but not prioritized to ship as promised.
    September 09, 2021
    Sharon S.
  • Every thing went great - very happy.
    September 08, 2021
    Carol O.
  • Excellent service.
    September 07, 2021
    Carole M.
  • Very easy to place and order.
    September 07, 2021
    Jacqueline B.
  • Ani is a god send. I will recommend her and Lamps plus to everyone in the market for lighting.
    September 07, 2021
    Janne J.
  • First time shopping. I only hope I receive my order within a reasonable time frame for my contractor to install.
    September 06, 2021
    Doris J.
  • Representative knew his stuff and was extremely helpful.
    September 06, 2021
    Gerald G.
  • My customer service rep was very helpful and knew her product very well. She assisted me in ordering my 4 chairs and was very patient with all my questions. Highly recommend ordering from Lamps Plus.
    September 06, 2021
    Jackie S.
  • It was an excellent shopping experience.
    September 06, 2021
    Kay S.
  • Everything went smoothly. The agent was very helpful.
    September 05, 2021
    Larry P.
  • Great response/delivery.
    September 05, 2021
    Sue
  • Always satisfactory.
    September 04, 2021
    Caroline B.
  • You have a wonderful selection of lighting choices.
    September 03, 2021
    Virginia C.
  • After my order was placed and confirmed, a few days later, I received another email saying the product order will not ship until October. It was originally confirmed for September 13th. That's a no no.
    September 03, 2021
    Ciro D.
  • I got disconnected on my first call and they called me back. Very pleasant shopping experience.
    September 02, 2021
    Debbie W.
  • I was unable to order additional chains for one of my chandeliers online and had to call in to have a CS person order for me. Then after the 3 chandeliers were installed, one of them was missing a part. I had to call back in and order that part.
    September 02, 2021
    Marianna M.
  • Sal was terrific with helping me through the check out process. He offered to assist me at anytime with all my lighting needs. I called him back the next day and ordered more lighting. I will certainly call Sal in the future to further assist me.
    September 01, 2021
    Julie R.
  • I’ve ordered in the past, and there was nowhere else I’d go for my lighting needs for new home! Great service, great products, and great prices!
    August 31, 2021
    Lee D.
  • I bought countless products from Lamps Plus. Love this company! And Erik represents your company well!
    August 31, 2021
    Robert W.
  • the young lady that assisted me was great!! Knew exactly what I needed and made my ordering really easy!!
    August 30, 2021
    John B.
  • Couldn’t have been more pleased. Great personal service.
    August 29, 2021
    Gary H.
  • The representative was very helpful, interested and just wonderful to work with!
    August 29, 2021
    Leann Y.
  • A great shopping experience and customer service was great as well.
    August 29, 2021
    Patricia B.
  • Lamp pole has a bent shaft.
    August 28, 2021
    Rick B.
  • Very large inventory to chose from.
    August 27, 2021
    Nancy C.
  • Efficient, quick delivery, knowledgeable staff.
    August 27, 2021
    Nancy J.
  • My experience will make me do more business in future with Lamps Plus.
    August 27, 2021
    Paul P.
  • Fast, friendly and efficient!!
    August 26, 2021
    Deana

1,351-1,380 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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