Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Representative was very knowledgeable and helpful.August 26, 2021John E.
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Lamps Plus is a great place to shop with high quality customer service.August 26, 2021Karen D.
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I was concerned about ordering online, but the chandelier I ordered was perfect for my needs. It looks beautiful, has significantly upgraded the space that it occupies and functions better than expected.August 26, 2021Karen L.
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Lamps Plus Corporate is a great company to deal with! It was a great experience!August 24, 2021Edward N.
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Salesperson was helpful and professional. Very happy. Will definitely recommend and use again.August 23, 2021Arlene L.
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I will shop here again.August 23, 2021Bonnie R.
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Broken lamp. Terrible return policy. Still don’t have my replacement lamp. 2nd lamp ordered showed up with only the shade and not the base.August 22, 2021Diane R.
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So kind and very, very helpful. Took care of my replacement part immediately. First time ordering and will definitely order again.August 21, 2021Glenda
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Excellent professional service.August 20, 2021Angelica M.
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I am very pleased. You’re customer service is great and answered all my questions. It's been very positive.August 20, 2021Linda R.
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Parts missing from order.August 20, 2021Mark A.
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Very knowledgeable, listened to my concerns and responded with helpful service!August 20, 2021Sarah M.
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With the right consultant, shopping was easy.August 19, 2021Debra I.
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Shopping was fine. The only thing is the follow up to replace a part. The first person that put my replacement part order in was cancelled!! I found out only after I called in to see where the replacement part was. The second person reordered.August 19, 2021Ernie S.
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The lamp shade on my lamp came dented.August 19, 2021Leslie M.
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Couldn’t have been easier or more pleasant.August 19, 2021Mark M.
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Great website. I’ll be back to shop soon.August 18, 2021Jan T.
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Although the customer service people that I've dealt with are very pleasant, competent and concerned, the problem with my dented light shade has not been solved. I've received two replacements, but they don't match the companion shade of the set.August 16, 2021Belinda P.
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My go to store for all things lighting!August 16, 2021Donna H.
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I have shopped at Lamps Plus before and was happy with you then and I’m happy with you now. I’ll be shopping with you again! Thank you for being such a great store with a great selection!August 16, 2021Susan S.
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I had good experience with chat service which helped to complete the purchase.August 15, 2021Paul
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Happy order arrived quickly and happy with purchase.August 14, 2021Bonnie S.
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Not a huge selection of modern lamps at affordable prices.August 13, 2021Carina M.
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The customer service was so incredible it makes me want to shop at lamps Plus more often. Sarah was terrific. And we have already received our delivery. Just exceptional!August 13, 2021Cathy P.
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Completely satisfied with service.August 13, 2021David
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Professional and polite customer service.August 13, 2021Katherine A.
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Would never use your company again. Experience has been terrible.August 12, 2021Kara
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I am very pleased with your company.August 10, 2021Herman H.
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David is an absolute delight to work with. He knows the products and is extremely knowledgeable. A real keeper in this industry.August 10, 2021Patricia P.
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Top notch!August 10, 2021Rita W.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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