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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
  • Representative was very knowledgeable and helpful.
    August 26, 2021
    John E.
  • Lamps Plus is a great place to shop with high quality customer service.
    August 26, 2021
    Karen D.
  • I was concerned about ordering online, but the chandelier I ordered was perfect for my needs. It looks beautiful, has significantly upgraded the space that it occupies and functions better than expected.
    August 26, 2021
    Karen L.
  • Lamps Plus Corporate is a great company to deal with! It was a great experience!
    August 24, 2021
    Edward N.
  • Salesperson was helpful and professional. Very happy. Will definitely recommend and use again.
    August 23, 2021
    Arlene L.
  • I will shop here again.
    August 23, 2021
    Bonnie R.
  • Broken lamp. Terrible return policy. Still don’t have my replacement lamp. 2nd lamp ordered showed up with only the shade and not the base.
    August 22, 2021
    Diane R.
  • So kind and very, very helpful. Took care of my replacement part immediately. First time ordering and will definitely order again.
    August 21, 2021
    Glenda
  • Excellent professional service.
    August 20, 2021
    Angelica M.
  • I am very pleased. You’re customer service is great and answered all my questions. It's been very positive.
    August 20, 2021
    Linda R.
  • Parts missing from order.
    August 20, 2021
    Mark A.
  • Very knowledgeable, listened to my concerns and responded with helpful service!
    August 20, 2021
    Sarah M.
  • With the right consultant, shopping was easy.
    August 19, 2021
    Debra I.
  • Shopping was fine. The only thing is the follow up to replace a part. The first person that put my replacement part order in was cancelled!! I found out only after I called in to see where the replacement part was. The second person reordered.
    August 19, 2021
    Ernie S.
  • The lamp shade on my lamp came dented.
    August 19, 2021
    Leslie M.
  • Couldn’t have been easier or more pleasant.
    August 19, 2021
    Mark M.
  • Great website. I’ll be back to shop soon.
    August 18, 2021
    Jan T.
  • Although the customer service people that I've dealt with are very pleasant, competent and concerned, the problem with my dented light shade has not been solved. I've received two replacements, but they don't match the companion shade of the set.
    August 16, 2021
    Belinda P.
  • My go to store for all things lighting!
    August 16, 2021
    Donna H.
  • I have shopped at Lamps Plus before and was happy with you then and I’m happy with you now. I’ll be shopping with you again! Thank you for being such a great store with a great selection!
    August 16, 2021
    Susan S.
  • I had good experience with chat service which helped to complete the purchase.
    August 15, 2021
    Paul
  • Happy order arrived quickly and happy with purchase.
    August 14, 2021
    Bonnie S.
  • Not a huge selection of modern lamps at affordable prices.
    August 13, 2021
    Carina M.
  • The customer service was so incredible it makes me want to shop at lamps Plus more often. Sarah was terrific. And we have already received our delivery. Just exceptional!
    August 13, 2021
    Cathy P.
  • Completely satisfied with service.
    August 13, 2021
    David
  • Professional and polite customer service.
    August 13, 2021
    Katherine A.
  • Would never use your company again. Experience has been terrible.
    August 12, 2021
    Kara
  • I am very pleased with your company.
    August 10, 2021
    Herman H.
  • David is an absolute delight to work with. He knows the products and is extremely knowledgeable. A real keeper in this industry.
    August 10, 2021
    Patricia P.
  • Top notch!
    August 10, 2021
    Rita W.

1,381-1,410 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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