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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Once I received the lamps, we were missing one lamp shade. We are currently waiting for it to arrive. The customer service rep, Andrea, was very friendly and helpful.
    August 10, 2021
    Vanessa D.
  • Great variety of unique products at various prices.
    August 10, 2021
    Wendie F.
  • Extremely personable and efficient - great staff.
    August 09, 2021
    Deb T.
  • Very well knowledgeable, professional and kind.
    August 09, 2021
    LaShandra L.
  • The customer service at Lamps Plus is EXCELLENT!!
    August 09, 2021
    MaDonna R.
  • Very good customer service. Service by phone is the best service.
    August 08, 2021
    William L.
  • There was a web issue, so I had to call and order my lamps. Customer Service rep was very pleasant and we completed my purchase.
    August 06, 2021
    Leslie
  • Above and beyond customer service. Exceptional!
    August 06, 2021
    Tanya
  • Very helpful and knowledgeable about products and service, polite!
    August 05, 2021
    Linda K.
  • Difficult to maneuver website.
    August 05, 2021
    Wes N.
  • I couldn’t find what I was looking for online and you guys found me what I was looking for.
    August 04, 2021
    Larry F.
  • Wonderful experience which is rare anymore. Debra was excellent and took the time to answer my questions. She was very helpful! I called back a few days later and talked with someone else. Another great experience! Thank you for setting a high bar.
    August 03, 2021
    Sandy B.
  • There aren’t enough good things to say about Donna’s helpfulness and insight. Donna is completely the reason for my purchase at Lamps Plus. Her knowledge, expertise, and solicitous was made me forego my normal looking for best prices. OUTSTANDING SERVICE.
    August 02, 2021
    Bette C.
  • Both people I spoke with were the best. I'd recommend Lamps Plus to anyone.
    August 02, 2021
    Don
  • I'm SO disappointed in Lamps Plus. I doubt I'll shop with you again.
    August 02, 2021
    Katie S.
  • The crystal pendants are gorgeous and everyone who wants into our house loves them. We are referring Lamps Plus to everyone. My employer recommended that we visit your site as he bought lamps from you, too!
    August 02, 2021
    Patricia B.
  • I received my lamps sooner than expected, and I just love them. Very well made and exactly how they appeared on line. Won’t hesitate to shop with you again.
    August 01, 2021
    Kathy
  • I love your lighting products. Have purchased several.
    July 31, 2021
    Ann G.
  • The experience was ok but the lamps were too long and did not fit the structure. We had to send them back.
    July 31, 2021
    Claudia T.
  • Used your company many times and each experience both service and product was fabulous!!!
    July 31, 2021
    Darlene B.
  • Best customer service agent EVER!
    July 29, 2021
    Cathy H.
  • Very good experience.
    July 29, 2021
    Tom M.
  • Sarah was exceptional!! In these days, it is very difficult to find an organization that has good service representatives that are a pleasure to work with. It was great working with Sarah and everything was delivered as promised.
    July 28, 2021
    Robert B.
  • Great customer service!!
    July 27, 2021
    Marcia B.
  • Wonderful selection
    July 26, 2021
    Carolyn O.
  • Great place. Will use them again for lighting needs.
    July 26, 2021
    Sally T.
  • Hardware not in box. Had to get hardware on our own but there was a decorative piece that I called to get.
    July 25, 2021
    Sharon H.
  • I was very impressed with the specialist I spoke with. She was most helpful and delightful. What a great experience for me.
    July 23, 2021
    Linda C.
  • Fast, friendly service.
    July 22, 2021
    Ann
  • The chat option for customer service was EXCELLENT! Such a nice change to get all the answers to my questions quickly and professionally.
    July 22, 2021
    Jackie P.

1,411-1,440 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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