Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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I ordered three lights with bronze trim kits and received three lights with two trim kits.July 22, 2021Matthew K.
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Just received my item, and it was damaged/broken. The box it was shipped in was badly damaged. Punctured several times and wet on the bottom.July 19, 2021David O.
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Two lamps ordered. Only one shade was correct. Second shade was missing rosette. I reported this to customer service. They are sending correct shade but not expediting.July 19, 2021H. B. S.
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Exceptionally professional, polite and courteous. Very willing to help and offered the correct bulbs for the lamps I wanted, which was an additional bonus for me!July 19, 2021Lisa S.
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First time using Lamp Plus. Definitely will use again.July 19, 2021Pat C.
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Very nice and friendly. Really enjoyed placing my order.July 19, 2021Rosalyn P.
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The lamp did not look like the picture.July 17, 2021Marilyn S.
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Mariel was very pleasant and helpful. She listened to me and was able to find the products I needed.July 17, 2021Sharon
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Customer service was outstanding.July 16, 2021Linda
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My shopping experience has always been a pleasure everyone is knowledgeable and professional. I will always shop here.July 16, 2021Linda S.
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Very friendly customer service.July 16, 2021Melissa K.
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Great service as always.July 15, 2021Al C.
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I had 2 assistants helping me with 2 different transactions and they were so kind accommodating and so efficient! Great to see wonderful customer service!!July 15, 2021Judy W.
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I ordered two beautiful lamps and both had broken glass shades when they arrived.July 15, 2021Julie T.
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Will definitely recommend Erik and Lamps Plus.July 15, 2021Vicki D.
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Donna is very helpful and knowledgeable. I appreciated her help and I plan to contact her for assistance with my future purchases.July 14, 2021April
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The selection is amazing and there’s more than just lights!July 14, 2021D. K.
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The person that assisted me was amazing. She solved my problem of acquiring a part I wanted for my outdoor lamps very quickly and saved me a lot of money. I can't remember when someone helped me so much!July 13, 2021Eric S.
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My specialist, David ,was very professional and had a great personality. He took time to explain the importance of having the right bulbs, etc. for the product I wanted and assured that I can call anytime I had questions.July 13, 2021Mary D.
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Over this 30 year shopping experience with Lamps Plus & through decorating multiple homes in Plano Texas & The Villages, Florida, it has always been a delightful experience!July 12, 2021Debbie T.
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The customer service reps that I talked to were exceptionally helpful, personable and knowledgeable!July 12, 2021Mary R.
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Very good customer support, efficient, timely, well organized. Excellent buying experience.July 12, 2021Sylvia B.
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Our lighting specialist was extremely professional yet personable. She was very knowledgeable with the specifics on the products and assisted us with a wonderful attitude. You can tell she cares about your customers. That’s why we choose Lamps Plus.July 11, 2021Joseph A.
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I appreciate the helpfulness and positive attitude of those with whom I have spoken on the phone.July 10, 2021Doris
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Donna was wonderful! Great first experience, so there will likely be a second!July 09, 2021Cathie A.
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The specialist was great, but the product for open box wasn’t. Very disappointed.July 09, 2021Karrie D.
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Very pleasant experience. The specialist who answered the phone was pleasant.July 09, 2021Martha D.
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Love your products and sales!July 09, 2021Nancy H.
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I would highly recommend this company for their service and products.July 08, 2021Laura P.
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"Lamps were advertised as having a USB ports but only had a regular plug. Also the cord is unexpectedly heavy duty, not attractive on a living room lamp. Also the bulbs that were to be included did not come with the lamps."July 08, 2021Sandra S.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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