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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Awesome experience!
    June 28, 2021
    Doug M.
  • Product came damaged. Still waiting for replacement.
    June 28, 2021
    Kurt
  • Second time ordering an item and not apprehensive about doing so.
    June 28, 2021
    Reynold S.
  • "Finally we got correct bulbs, thanks to Shannon! She explained the wattage terminology to me in understandable way!"
    June 28, 2021
    Deena F.
  • The experience was very poor. Your management team needs a serious review of what real leadership is.
    June 28, 2021
    Kevin M.
  • My question was answered and ordering by phone was quick and easy because of the representative who helped me.
    June 27, 2021
    Susan K.
  • Donna was amazing. Best customer service I have experienced in a long time.
    June 27, 2021
    Annmarie S.
  • Completely satisfied.
    June 26, 2021
    Kenny G.
  • "Expected delivery date of parts missing keeps changing. Now I have a light hanging that has bare metal/wire showing - awaiting, what was supposed to be simple items, in the warehouse. If I would have know this, I would have just sent back the light."
    June 25, 2021
    Lynn
  • We ordered a lamp on 5/9/21 and we were told that it would be shipped on 6/30/21. On 6/23/21 my husband called to find out it was again delayed to 9/30. He cancelled and asked if they could recommend a replacement and has not received a reply.
    June 24, 2021
    Ronnie B.
  • The order process was quick. The lamps were made to order. They arrived earlier than expected and we put them up as soon as they arrived. We and everyone else loves them!
    June 22, 2021
    Deborah B.
  • I was pleasantly surprised.
    June 22, 2021
    Laurie
  • The agent with whom we spoke was extremely pleasant and helpful.
    June 22, 2021
    Jan B.
  • Completely satisfied.
    June 22, 2021
    Karl S.
  • One of the glass globes on the fixture was broken.
    June 22, 2021
    Bruce M.
  • I am an avid shopper at Lamp Plus and have been for several years. I enjoy shopping at Lamp Plus. All of the merchandise has met my expectations and the shipping is timely. I am extremely satisfied with my purchases from Lamp Plus.
    June 21, 2021
    A. H.
  • Great customer service!
    June 21, 2021
    Sandra
  • I have plans for several other lighting fixtures.
    June 21, 2021
    Billy M.
  • "Having lighting specialist to help find what I was looking for was incredibly helpful. I’m always hesitant to call places because I feel like they might be too pushy, but that was not my experience with Lamps Plus! Very professional and helpful!"
    June 21, 2021
    Monique S.
  • The best customer service! Someone called me when they saw I was having trouble on the website.
    June 19, 2021
    Donna S.
  • I have always received excellent customer service.
    June 19, 2021
    Charlie
  • Donna was very patient and helpful as I asked her a number of questions.
    June 18, 2021
    Mark F.
  • Thank you for great service and selection.
    June 18, 2021
    Anita B.
  • Worked with a great lighting specialist plus quick shipping at no charge. Really good experience and will certainly recommend Lamps Plus.
    June 17, 2021
    Helen S.
  • Able to answer all my questions and was very efficient in completing the sale.
    June 17, 2021
    Alan A.
  • It was the best! I had checked out several sites that carried what I wanted and was pleased to have ordered from Lamps Plus!
    June 16, 2021
    Marie A.
  • A pleasant buying experience.
    June 15, 2021
    Todd S.
  • Shannon were really nice and respectful.
    June 15, 2021
    Shunette H.
  • There was a part that was wrong. Had to call to receive a replacement for the part.
    June 14, 2021
    Phyllis W.
  • The woman who helped me was very accommodating.
    June 14, 2021
    Karen

1,501-1,530 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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