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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • "Shannon was knowledgeable, friendly and efficient."
    June 13, 2021
    Mansfield
  • Received a broken part. Called and did not get any assistance with fixing issue.
    June 12, 2021
    Lillian J.
  • Positive experience every time I call! Great customer service.
    June 11, 2021
    Bonita W.
  • "Ordering process was great but shipping is slow, and every time I try to track my order with the tracking info provided, Fedex says it has no record. "
    June 10, 2021
    Kathy
  • Great sales knowledge and understanding of the products and what I needed.
    June 10, 2021
    Fred
  • The whole experience was delightful!
    June 09, 2021
    Denise H.
  • I would not have ordered the lamp if I had seen a color photo. It looked OK in the black and white photo but not when I saw it for real.
    June 07, 2021
    Mary O.
  • Beautiful mirrors.
    June 07, 2021
    Bobbye K.
  • "When asked for option, instead of answering it, she went ahead and proceeded the option, which worked out well, but would've been nice just to answer yes when I asked twice and trying to confirm 3rd time."
    June 07, 2021
    HaYoung
  • "Prompt delivery, excellent service and quality products."
    June 06, 2021
    Kathy
  • Many selections and on time delivery.
    June 06, 2021
    Tom H.
  • Very good prices.
    June 06, 2021
    Denise R.
  • Easy web site and lots of selections.
    June 06, 2021
    Scott L.
  • I would certainly do business with you again should I need lamps.
    June 05, 2021
    Dolores S.
  • I will definitely shop here again.
    June 05, 2021
    Marianne K.
  • This was a first-time experience with Lamps Plus and it was very easy.
    June 05, 2021
    Jackson D.
  • "My entire experience with Lamps Plus was wonderful, both in 1999 when l used them to plan and light my entire 2,400 sq. ft. home during construction and now when l’m replacing just one light fixture to modernize a room."
    June 05, 2021
    Phyllis L.
  • I was sent the wrong item and had to ship it back. My reorder was only discounted $3 AFTER I asked if I could get money off for the trouble of repackaging and shipping the wrong item and waiting for the new item to be shipped. Not great customer service.
    June 05, 2021
    Karen C.
  • They shipped my item out ASAP.
    June 05, 2021
    Jim W.
  • Shopping experience was great.
    June 05, 2021
    Rick R.
  • I will be ordering more products in the near future.
    June 05, 2021
    Faustino P.
  • Great site and ease of shopping.
    June 04, 2021
    Tim R.
  • Eric made my return very smooth and stress free. I ordered another item while on the phone with him.
    June 04, 2021
    Michele H.
  • Exceeded my expectations.
    June 03, 2021
    Tara D.
  • Easy to work with. Hassle free returns.
    June 03, 2021
    Jean H.
  • "I have always had a great experience with Lamps Plus, have ordered over the years."
    June 03, 2021
    Alice R.
  • This was my first purchase from Lamps Plus and it was a pleasant surprise. We will consider for future purchases.
    June 03, 2021
    Jen M.
  • Found the most beautiful fixtures on your website!
    June 03, 2021
    M. M.
  • Lamp arrived with a missing part and no instructions for assembling the portion of the lamp to which the missing part related.
    June 02, 2021
    Alton K.
  • I enjoyed the one-on-one attention I received from Kathy. She answered all of my questions and concerned and assisted with my order to ensure that it arrived as quickly as possible.
    June 02, 2021
    Joseph B.

1,531-1,560 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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