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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
2,804 Reviews
5 Stars
2,265
4 Stars
260
3 Stars
120
2 Stars
78
1 Stars
81
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  • All around professional
  • Martha was incredible. I literally hung up the phone and told my wife I will never shop for lighting anywhere else and told her to tell her friends. Extremely helpful, friendly, knowledgeable. She sent me a follow up email also. Give her a raise!!
  • She was very friendly and helpful
  • Donna was one of the best customer service people I have ever encountered over the phone. She was extremely helpful.
  • Very good looking and well built lamp. These are for outside, time will tell. I believe they will pass the test.
  • Ordered ceiling fan by phone (Roseanne very helpful) was told fan in stock but received email of delayed shipment
  • I have already referred a friend who admired the kitchen stools I purchased 2 months ago
  • She made the whole experience easy. Very helpful- listened to our wishes and did some research.
  • She was super friendly, in a great mood, relatable, funny. Everything that you want in a customer service person.
  • Patty was great and very helpful in providing me with alternative choices. Very knowledgeable.
  • He was very friendly and willing to correct the situation.
  • I had a return, as my lights were the wrong color, needed to add to another order and then replace the three bathroom lights with three new ones. She was extremely patient and professional
  • Enjoyed the phone visit. Not often that I laugh so much when buying something.
  • Delivered the wrong light twice. So far, we have not received full reimbursement. Supervisors needed.
  • Very friemdly
  • great place to shop for lamps
  • Ambiguity on shipping date.
  • Shannon was wonderful to work with. She gave us great suggestions. Extremely professional.
  • Shannon was the Spielberg of lightology..made it a transcendent experience..
  • She was wonderful. Very cheerful and made me laugh and I needed that. It was a pleasure to shop with your company again. I have always had great experiences with Lamp Plus. I recommended you to my sister in law and she purchased from you also. thanks
  • Loved your big selection if fans. It kind of made it hard to narrow it down to just one. Having all the stats and information made a big difference.
  • Very patient and informative with all my questions.
  • I wanted to buy barstools featured in your sale brochure, but couldn't find the item online, nor was there a description in your mailer. Had to have description read to me by salesperson when I called. You actually made it hard to buy this item.
  • Great products, great prices, great service
  • Very helpful & gracious
  • I spoke to a representative on the phone named Donna. She was excellent!
  • Very nice and fun!
  • Shannon is a real pro, listens well and translates into sensible recommendations.
  • Melody was very helpful when my lamp shade delivered had black spot on it. She quickly ordered me a ne shade. I love my new lamps. Very helpful. Recommend them
  • It was great. I had explored many lamp store options on the Internet and in my area with no success. You can imagine how excited I was to find what I wanted! Thank you.

1-30 of 2,804 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our family run business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.