Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Good quality product.
    October 13, 2020
    Linda M S.
  • helped me put together my lamp after it was delivered to me.
    October 13, 2020
    Lori C.
  • I wasn't pressured which I appreciated. I had two different salesperson helping me. They were not in agreement over some of my questions. Having said that I love my lamps I chose they fit perfectly in my home.
    October 13, 2020
    Margaret D.
  • you need better quality control from the companies you buy from.
    October 13, 2020
    Margaret R.
  • Very friendly and knowledgeable
    October 13, 2020
    Maria
  • Very informative. Measured a similar lamp to show size and shade color
    October 13, 2020
    Mary M.
  • I was fortunate enough to speak with Nuria and she answered each of the questions I had prepared and also answered the one that finished off the sale! She is well versed in the product.
    October 13, 2020
    Marylou A.
  • Lesia is fantastic, I knew the product I wanted and Lesia found the two ceiling fans in Arizona store and coordinated shipping /delivery. Excellent customer service and awesome problem solving skills. Lesia is an asset to the Lamps Plus organizatio
    October 13, 2020
    Michael L.
  • Angela was very helpful in updating our order
    October 13, 2020
    Michael P.
  • store is clean and well stocked...many lovely things
    October 13, 2020
    Mike S.
  • Everyone was pleasant and ready to help you
    October 13, 2020
    Nelma H.
  • Pry wet was great, though initially someone else greeted me and wasn’t that helpful. No worries, overall it was good.
    October 13, 2020
    Patricia R.
  • Martha was so helpful and patient!! I would not only recommend lamps plus, but would recommend my friends to connect with a lighting consultant ahead of time.
    October 13, 2020
    Rachel C.
  • Very well dressed. Dawn was friendly and seemed more than glad to help me.
    October 13, 2020
    Raylene W.
  • Shipping was quick
    October 13, 2020
    Robert C.
  • The other representatives were also very accommodating (even though very busy, at the time).
    October 13, 2020
    Ross H.
  • I purchased my lamps on Saturday afternoon, and they were delivered the next day!! They look lovely!
    October 13, 2020
    Sandra R.
  • Did not receive the service I was supposed to.
    October 13, 2020
    Sandy P.
  • We have been very happy with the selection they have.
    October 13, 2020
    Steve S.
  • Rekha was extremely helpful and answered all of our questions about products and options.
    October 13, 2020
    Steven V.
  • Was very helpful and patient
    October 13, 2020
    Terry C.
  • Jaime was great! He was knowledgable, offered great suggestions, and very helpful throughout our visit.
    October 13, 2020
    Tom A.
  • already did recommend the virtual consultation of lighting needs
    October 13, 2020
    Tracey W.
  • The information on tracking my order seems to be trapped in the first stage.
    October 13, 2020
    Victor K.
  • Happy with the service
    October 13, 2020
    Virginia P.
  • Ada was fantastic!! Rest of the staff was also very helpful.
    October 13, 2020
    Yvette T.
  • melinda was amazing! she was so helpful. she called other stores, made great suggestions about shipping and was all around a huge help.
    October 12, 2020
    Jessica P.
  • Maricela was a pleasure to work with
    October 12, 2020
    John N.
  • Tracking shows product has been ordered it has not been shipped. I was told within two days I will receive an email giving me the shipping date and still have not received that either
    October 12, 2020
    John W.
  • Your associates should be more kind and courteous. A smile goes a long way.
    October 12, 2020
    Jorge E.

3,061-3,090 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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