Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • This was the best online/over the phone experience for me during this COVID time!!! Multiple order deliveries were very quick and complete. Quality items at good prices. Customer service on the phone was outstanding. Thank you all!!
    October 12, 2020
    Karen S.
  • Always truthful knowledgeable
    October 12, 2020
    Kerry G.
  • We will be back for more and will ask for the same specialist.
    October 12, 2020
    Larry M.
  • Good return policy
    October 12, 2020
    Laurie E.
  • Beautiful selection of fixtures...wonderful sale products...quality at reasonable prices.
    October 12, 2020
    Linda C.
  • Lamps Plus has been my go-to store for lighting for over 15 years because of the variety of products. I like floor lamps, and Lamps Plus has a vast selection. I've recommended Lamps Plus to family and friends and they've become customers too.
    October 12, 2020
    Lori J.
  • I also have ordered on line since I don't live close to the store, but I just love it when I can see the items in person!
    October 12, 2020
    Lupe B.
  • Love shopping at your store and people are very friendly and helpful. Great location to our home too. Please never leave!
    October 12, 2020
    Margaret M.
  • Always a value for exceptional lighting with their own owned brand and commercial lighting companies.Lamps Plus has wonderful customer service
    October 12, 2020
    Maria E.
  • my order was not complete.
    October 12, 2020
    Masu S.
  • The first set of lamps arrived and both shades had issues. The replacements were sent and one of them was useless because it too had stains all over it.
    October 12, 2020
    Melissa R.
  • Thank you for your help with my order.
    October 12, 2020
    Michael K.
  • Excellent
    October 12, 2020
    Milton T.
  • Great store. much variety.
    October 12, 2020
    Nancy R.
  • Wow! Ordered a replacement lamp shade on Friday and it was delivered on Monday!
    October 12, 2020
    Peter W.
  • I love shopping at Lamps Plus!
    October 12, 2020
    Pravda M.
  • He made it so easy.Ive never had such a great ordering experience.
    October 12, 2020
    Robynne C.
  • Inga was amazing! Definitely coming back for more!
    October 12, 2020
    Sahar M.
  • The packaging of my two lamps was simply unacceptable. Both shades were damaged and I had styrofoam all over the place as it fell apart when trying to get TWO lamps out of ONE box!
    October 12, 2020
    Sandra D.
  • Very helpful and experienced
    October 12, 2020
    Sharam S.
  • He was very courteous when I had to return these items yesterday
    October 12, 2020
    Sheila S.
  • I'm thrilled that you carry the exact chair that I have been looking for, and are shipping it out to me promptly!
    October 12, 2020
    Stephanie M.
  • Pleasant
    October 12, 2020
    Stephanie M.
  • I was happy to find that Lamps Plus could get me a replacement glass globe for my fixture. I had been out of luck for almost a year until I found Lamps Plus.
    October 12, 2020
    Stuart M.
  • I was not sure what I wanted or what would look good in my new living room. Both specialist took the time to help decide! Great customer service! Thank you!
    October 12, 2020
    Suzanne M.
  • I greatly appreciated speaking with a well informed and knowledgeable customer service representative. These days it is hard to get this sort of help and I will continue to purchase from LampsPlus as long as they continues to value the customer.
    October 12, 2020
    Suzanne S.
  • A Store that cares ?? thank you for great customer service ??
    October 12, 2020
    Theresa Z.
  • Gary K is tops !!! Although I contacted Gary often to resolve various issues he never seemed put out by my calls. He deserves special recognition during these pandemic times.
    October 12, 2020
    Tim D.
  • Too hot.
    October 12, 2020
    Tony D.
  • Wrapping for our items was exceptional.
    October 12, 2020
    Tony D.

3,091-3,120 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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