Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Dave made my shopping experience at Lamps Plus a pleasure!
    October 12, 2020
    Uri G.
  • I had a wonderful time shoping for a backyard fountain. Everyone was so patient with me
    October 12, 2020
    Virginia H.
  • The sales staff was a mix of new employees and seasoned ones. The new ones were put on the floor to help customers with little knowledge of products and on sale protocol. Not their fault. They need training and be partnered with seasoned sales staff.
    October 12, 2020
    Wesley R.
  • My first time visiting the store and I will return. I thought it was only lamps, shades and bulbs. did not realize there were other decorative items. The store was very nicely laid out.
    October 12, 2020
    Alyssa R.
  • Good service,
    October 12, 2020
    Aziz R.
  • Sonia was great!
    October 12, 2020
    Bert S.
  • We had a unique installation problem and Chris was outstanding in providing solutions.
    October 12, 2020
    Brian C.
  • Helped us get what we were searching for
    October 12, 2020
    Brian P.
  • She was very helpful and kind :)
    October 12, 2020
    Caryn B.
  • I found items that I wanted at a great price.
    October 12, 2020
    Cathy B.
  • I spoke to my very helpful and engaging sales associate Sal and he addressed all my concerns and questions which made shopping a pleasure. I don't order many things on the internet and was hesitant conducting the sale without an actual person leading
    October 12, 2020
    Charles W.
  • Very professional
    October 12, 2020
    Craig S.
  • Great customer service and quick shipping
    October 12, 2020
    Dan T.
  • I’m a little disappointed about delays in product being available and shipping. The people I communicated with were very pleasant and kind.
    October 12, 2020
    David A.
  • Chris and Nate both helped us and were super efficient and patient!
    October 12, 2020
    Debra M.
  • I hadn't shopped in your store in quite some time. I had forgotten just how much you have to offer beyond lighting and ceiling fans. I was impressed and told myself to remember Lamps Plus for future home improvements.
    October 12, 2020
    Donald C.
  • Great selection. Good prices.
    October 12, 2020
    Eidy H.
  • Specialist recognizes me and knows what I like and need per project, always helpful.
    October 12, 2020
    Falcon G.
  • Martha was extremely helpful in helping us to find a light over our table to match the one we bought for the Island
    October 12, 2020
    Gary O.
  • I have had very positive experiences with lampsplus products and customer service. I received a couple of mishaps with a couple of items but the problems were responded to and resolved very quickly.
    October 12, 2020
    Gerri Q.
  • Follow up and response time was terrific.
    October 12, 2020
    Helene L.
  • delivery ahead of time which i appreciate
    October 12, 2020
    James M.
  • Cherish cotton was superb. Wonderful customer service.
    October 12, 2020
    Janet C.
  • All employees we’ve dealt with have been very professional, friendly, and helpful. Highly recommend Lamps Plus!
    October 12, 2020
    Jennifer K.
  • Professional
    October 11, 2020
    Ann
  • very patient and knowledgeable
    October 11, 2020
    Arden S.
  • No one helped me when I came in, I had to go look for help... Work on that!
    October 11, 2020
    Arthur S.
  • You have a customer for life!
    October 11, 2020
    Bettye W.
  • Great showroom, easy to find what I wanted and get it ordered with Dave's help!
    October 11, 2020
    Brandon B.
  • Frank was very friendly. He even remembered us even though it was a year or so ago since we where last in there to make a purchase.
    October 11, 2020
    Caline & Ashley

3,121-3,150 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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