Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Payam great but disappointed that none of my coupons were valid on a sale item. Spent $2,000 @ store in the last week...$ 15 would be a reasonable customer service gesture, no?
    October 11, 2020
    David S.
  • Donna was very helpful and so polite!!
    October 11, 2020
    Denise C.
  • Fast delivery
    October 11, 2020
    Ellie
  • Easy and makes you feel comfortable you are speaking to people who know what they are talking about, unlike most experiences I’ve had in big box stores.
    October 11, 2020
    Joel T.
  • Julia was instrumental in our decision To purchase the lamps.
    October 11, 2020
    Jose Z.
  • Appreciated the interest in my needs, Kaitlen (sp)? was so helpful and knowledgeable. Took time with me was patient and very helpful.
    October 11, 2020
    Judy J.
  • Was told that motor needed for fan was available for shipping the next day...have since received an email saying it won’t be shipped until October 28! Electrician will be here next week so will have to install myself when it gets here.
    October 11, 2020
    Karen B.
  • We were told to expect a call within two days from their Installer. When we didn't get a call, I called them to be told it would be over a month for installation. So I did it myself.
    October 11, 2020
    Ken H.
  • LOVE the lamps and thanks For the super fast shipping to Alaska!
    October 11, 2020
    Lynn P.
  • Donna was informative, helpful, and efficient. A great advocate for her company.
    October 11, 2020
    M.
  • we will be back, we need several lights for our new home. I will continue to browse.
    October 11, 2020
    Margaret M.
  • I may have spoken to Jeanette if I recall Correctly. She was friendly and knowledgeable about the product.
    October 11, 2020
    Melinda H.
  • This was my first shopping experience with LP and I was very impressed with the service , price and quality.
    October 11, 2020
    Melissa G.
  • Best
    October 11, 2020
    Narine A.
  • Your showroom I out if this world. Did not have much time but will be back. Am decorating my newly purchased home in the seven hills area. Am a transplant from California since June 27. Purchased house the end of August and love it here. love lamps
    October 11, 2020
    Petra
  • Have bought many items. Very very satisfied.
    October 11, 2020
    Ralph M.
  • Thanks very much
    October 11, 2020
    Richard O.
  • Great prices, great service. Highly recommend & would definitely buy from them again
    October 11, 2020
    Richard S.
  • My specialist was very helpful in figuring out what type of bulb to replace in my kitchen
    October 11, 2020
    Ron R.
  • Very helpful
    October 11, 2020
    Rose H.
  • The gentleman that helped me, Urray ?? He was so great! Texted me and then called me to do the sale. Perfect experience
    October 11, 2020
    Sandy B.
  • Jeanette was very patient and helpful. Great customer service.
    October 11, 2020
    Thomas J.
  • Jen was great. Showed me the lamp I saw on line. Then an alternative that I chose. She Knew her business and was very easy to work with
    October 11, 2020
    Tom F.
  • I have purchased lamps for many years at Lamps Plus and have rarely been disappointed. The service is always first rate and I love lamps.Thank you.
    October 11, 2020
    Tom H.
  • Christopher made a 15 year old happy. This is needed for distance learning and will help her so much.
    October 11, 2020
    Traci
  • Vivianna gave amazing customer service and was very helpful.
    October 11, 2020
    Verdell S.
  • This place has what you need in lighting and fans. Drop in even if its just to look.
    October 11, 2020
    William S.
  • My only complaint is that I was not told I would get an email with info and status on my purchase. I had to ask.
    October 10, 2020
    Rachel M.
  • Courteous, friendly service.
    October 10, 2020
    Richard U.
  • Great job! We’re returning if we have any more purchases to make.
    October 10, 2020
    Robert H.

3,151-3,180 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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