Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Dawn was professional, warm and committed to helping me. She did an awesome job!!
    October 10, 2020
    Roberta D.
  • I went to the store looking for 2 lamp hades.There was only 1 that I liked there. I was about to leave when the saleswoman suggested ordering a 2nd one which hadn't occurred to me. She ordered it and it was at the store 2 days later.Great experience!
    October 10, 2020
    Sheryl C.
  • Very pleasant and patient.
    October 10, 2020
    Silvia
  • Love all the styles. So many great choices. Elegante, classy
    October 10, 2020
    Steve S.
  • frustrated I need to return this light. The order was not processed or shipped yet when I canceled
    October 10, 2020
    Therese W.
  • The sales person (Ali) was amazing overall. The only problem i had was the shipping and delivery, one my items were broken and since it was a heavy item i had to wait till someone would come and help me to transfer it to my car and return it
    October 10, 2020
    Tiara N.
  • My previous visit to this store was less than stellar so it was refreshing to have this young man assist during this current visit. I was thinking of not returning because the last visit and person I interacted with was such a negative experience.
    October 10, 2020
    Tricia T.
  • He was really honest and helpful and got the job taken care of
    October 10, 2020
    Ulysses C.
  • The service was great.
    October 10, 2020
    Zara F.
  • Great experience!
    October 10, 2020
    Anne W.
  • Great sales staff so hopefully the lights are what is expected.
    October 10, 2020
    Becky
  • We love your store!
    October 10, 2020
    Brenda M.
  • Liz was excellent
    October 10, 2020
    Brian
  • Thank you for training your staff so well! I will return!
    October 10, 2020
    Cindy W.
  • Jessie was very personable and helpful.
    October 10, 2020
    Constance V.
  • Pleasant experience
    October 10, 2020
    David K.
  • The staff exceeded my expectations in all aspects. I can’t believe this was my first time shopping Lamps Plus! I’ve been missing out on selection and more importantly service.
    October 10, 2020
    Dixie V.
  • Two (2) of our fixtures arrived with broken glass shipped by Fed-Ex. Lamp plus quickly took care of the problem.
    October 10, 2020
    Edward T.
  • We appreciated the variety and quality of your inventory. We were able to make a really good choice for our living area, and we are really enjoying our purchase. Your staff was helpful and knowledgeable.
    October 10, 2020
    Frances R.
  • We had a broken shade. He identified the part in the catalogue. It was ordered, we got call when it came in. It fit!!
    October 10, 2020
    Fred C.
  • Sales person sounded rushed on the phone. Did not repeat my order back to me and did not tell me the total amount. She ordered 2 instead of 1. If she had told me the total I would have caught her mistake right away.
    October 10, 2020
    Gloria A.
  • Just love ?? the lamps they are just perfect in our family room the marksmanship is just funomable ??
    October 10, 2020
    Jan F.
  • We had some wonderful help! Everyone was very helpful. We were in a couple of days before that and never had any help. We just looked and left. But the day we bought the fan was excellent!
    October 10, 2020
    Joann C.
  • Outstanding customer service and tech specialist! Thank you!!
    October 10, 2020
    Karen S.
  • The website was easy to use, the product is high quality and the customer service was great.
    October 10, 2020
    Kristine K.
  • My item was delivered by some local shipping company in a van. Not surprisingly the item was damaged.
    October 10, 2020
    Linda K.
  • I love my lights now just waiting for the bulbs and the men to install them.
    October 10, 2020
    Linda L.
  • I never recived my order
    October 10, 2020
    Michael C.
  • I am a returning customer for a very good reason, best customer service I had buying lightning
    October 10, 2020
    Naimoon B.
  • Been shopping at this store for lighting supplies for close to 20 years. Will continue to do so. Keep up the good work!
    October 10, 2020
    Paul S.

3,181-3,210 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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