Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Selection is plentiful.
    October 09, 2020
    Albert T.
  • Kassandra was very helpful both on the phone and in the store. She made the experience completely positive!
    October 09, 2020
    Angela M.
  • Sales personnel are always friendly and helpful.
    October 09, 2020
    Anna L.
  • Good to see the products in the store or talk to a real person on the phone
    October 09, 2020
    Anna O.
  • I was helped with my problem so well with Tristen’s assistance. Thank you for your help with getting my new lamp switched for a new base which has a crack in it. Excellent customer service. Thank you again.
    October 09, 2020
    Carol C.
  • Lisa was wonderful.
    October 09, 2020
    Cathy R.
  • Found what I wanted online and shipped to me
    October 09, 2020
    Cheryl R.
  • She was very knowledgeable of what I wanted and did a one on one The delivering time was great. When I am looking for lighting items I will be their at lamps plus. My order was in August and I love you lamps. Thank you Darlene
    October 09, 2020
    Darlene
  • Wonderful specialist
    October 09, 2020
    David S.
  • I asked for a replacement for an on/off lamp switch missing from the shipping package. While I have not yet received the replacement, the response was great-got a confirmation the next day that an order is being prepared
    October 09, 2020
    Deborah G.
  • The sales clerk entered the wrong item for purchase, and charge my card. I immediately told her that she entered the incorrect item and to cancel the order. She said “it may be too late”
    October 09, 2020
    Don H.
  • Great merchandise.
    October 09, 2020
    Donna
  • I waited 4 months on a bird bath and when it comes in it is broke in 5 prices. now how long will i wait on a bird bath???
    October 09, 2020
    Jimmie G.
  • Easy to find what I was looking for
    October 09, 2020
    Joe N.
  • Lambs came to South Carolina from California in two days packed beautifully love the lamps will do Business again
    October 09, 2020
    John C.
  • Marina was very helpful
    October 09, 2020
    Karen L.
  • Waiting for my lamp . Service was good!
    October 09, 2020
    Kim C.
  • The customer service rep was efficient and 100% quickly resolved my issue
    October 09, 2020
    Leslie R.
  • Great service and excellent lites and prices
    October 09, 2020
    Linda M.
  • The staff was extremely friendly and helpful
    October 09, 2020
    Lisa
  • Very knowledgeable
    October 09, 2020
    Lisa M.
  • The ordering process is seamless, which I really like your website, lots of options and the price is fair. However, the merchandise was delivered with parts missing. and it's been a week i have yet to receive tracking number for the missing part.
    October 09, 2020
    Lynda
  • Thanks, hope the lamp shades fit the lamps
    October 09, 2020
    Margaret
  • I had ordered 2 lamps only received 1 lamp shade. Had to call in to get another one ordered
    October 09, 2020
    Mary W.
  • Quality control is poor. We’ve returned 2 lamps so far. Defective and poorly assembled for the price.
    October 09, 2020
    Matthew & Elisabeth S.
  • I think i will love my new fixture!
    October 09, 2020
    Myra
  • Sherif Awad was very helpful. He went out of his way to be helpful.
    October 09, 2020
    Niar T.
  • My order came very quickly. It was packed very well. Package arrived in perfect condition. Item is extremely well made. Color of the metal was accurate. It’s a beautiful lamp.
    October 09, 2020
    Olivia A.
  • Lani 006622 greeted me when I arrived at 10:00am. He helped me find the perfect lampshade and knew the right sized harp immediately. Terrific salesman/associate.
    October 09, 2020
    Patricia
  • Shannon was a pleasure to deal with - Professional knowledgeable and pleasant
    October 09, 2020
    Phyllis J.

3,211-3,240 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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