Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I tried earlier in the day and customer service was busy, after waiting online for more than 30 minutes, when I tried to leave my call back number I was disconnected .
    October 09, 2020
    Randy H.
  • The woman was short, not very friendly and not interested in going out of her way to help.
    October 09, 2020
    Rosangel R.
  • Stop spamming . . . sending so many ad emails.
    October 09, 2020
    Steven H.
  • The staff are very friendly and helpful. We were able to look around and take our time selecting the lighting fixtures we wanted. The store is very upbeat with great music playing.
    October 09, 2020
    Susan B.
  • I have bought all my lamps there.
    October 09, 2020
    Teresa
  • Will definitely use you again.
    October 09, 2020
    Todd
  • Our dinning room fixture arrived damage. Susan is following up on that.
    October 09, 2020
    Vicki L.
  • Nuria was easy to work with and fun to interact with. She's great at customer service.
    October 08, 2020
    Alexis B.
  • Selection is very good & nicely exhibited.
    October 08, 2020
    Barbara Z.
  • I’ve always lived this store. I’ll be back!
    October 08, 2020
    Catherine B.
  • Enjoyed the location, sample of merchandise and friendly staff.
    October 08, 2020
    Chris G.
  • Marcos was a great guy to work with. Fun and knowledgeable!!
    October 08, 2020
    Chuck C.
  • Great experience with Edith!
    October 08, 2020
    David M.
  • We were extremely pleased when Lori,who was busy on her computer, when I approached her, stopped what she was doing and gave us her undivided attention until we found the items that we were searching for.
    October 08, 2020
    Edward A.
  • Margaret was the best... professional, knowledgeable, friendly! Will return to her for any and all lighting or furniture needs in the future.
    October 08, 2020
    Elizabeth M.
  • will be back for Edith!
    October 08, 2020
    Fidel V.
  • Very patient and take time to explain our questions
    October 08, 2020
    Hema
  • He was very helpful
    October 08, 2020
    Javier G.
  • I asked to have shipment expedited and it happened.
    October 08, 2020
    Jean
  • Very helpful.
    October 08, 2020
    Jeanette M.
  • Store was very busy and had to wait long time to get help.
    October 08, 2020
    Jess R.
  • Very helpful!
    October 08, 2020
    Joan N.
  • Excellent experience!
    October 08, 2020
    Joyce W.
  • Excellent customer service
    October 08, 2020
    Kathy L.
  • We liked the large selection
    October 08, 2020
    Keith T.
  • I love it
    October 08, 2020
    Kholoud N.
  • I was satisfied
    October 08, 2020
    Laura W.
  • Good customer service is an exception rather than a rule nowadays. Thank you so much for the pleasant surprise!
    October 08, 2020
    Lauren K.
  • Can’t wait to get my lamps and I found an end table that I will probably buy
    October 08, 2020
    Lewisene J.
  • Shannon was most helpful in helping me understand how to best handle the return of an item that my new purchase was replacing. She clearly outlined my options and left me feeling more confident -- and assisted -- in my choice.
    October 08, 2020
    Lori P.

3,241-3,270 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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