Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Cindy was excellent, very polite, patient and extremely helpful, she made our experience excellent!
    October 08, 2020
    Mark & Elie
  • Friendly and helpful
    October 08, 2020
    Molly
  • Your light fixture failed now I have to return it, buy another one, wait for a credit and hire my electrician back a second time.
    October 08, 2020
    Patrick M.
  • I waited 2 months for a fire table I ordered to find out it was discontinued
    October 08, 2020
    Paul S.
  • Shop there again and recommend it to others
    October 08, 2020
    Paul V.
  • Great staff, very helpful with our special requests
    October 08, 2020
    Rock
  • Overall I received the information I needed while having a pleasant conversation.
    October 08, 2020
    Sandi C.
  • Friendly, capable and helpful.
    October 08, 2020
    Sandra N.
  • You are most fortunate to have Andre Patrick as one of your lighting consultants. Andre treatedmy lamp's problem quickly, professionally, with friendly approach. He promptly surmised and solved the problem. A happy and pleasant shopping experience.
    October 08, 2020
    Steve S.
  • Latoya it is a true epitome of great customer service!
    October 08, 2020
    Tina G.
  • I had prompt an excellent customer service
    October 08, 2020
    Toni E.
  • I already recommended you all to other people. I would like to know about special sales and coupons
    October 08, 2020
    Trinice A.
  • The lamp did not come with a shade like it was supposed to. When I reached out about it, I did receive a quick response to rectify the issue which I appreciated. The problem now is the shade is not shipping till 12-9 when we ordered the lamp in Sept.
    October 08, 2020
    Tyler G.
  • Sales associate wasn’t helpful with my return as well as helping me order another pendant light over the phone a few days prior
    October 08, 2020
    Venus E.
  • Disappointed that the 2nd light will not arrive until around Thanksgiving which probably w/not give me time to have them installed before Thanksgiving dinner. ??
    October 08, 2020
    Vicki L.
  • lighting specialist was okay but delivery is not happening as per commitment made by lighting specialist.
    October 07, 2020
    Ambuj
  • Yuv, is a pleasure to work with. Always smiling and willing to go above and beyond! Very professional!!
    October 07, 2020
    Amita C.
  • Heidi gave us excellent advice and we were impressed with her commitment to ensure she gave us the best service. A credit to your company!
    October 07, 2020
    Andrew J.
  • Very good
    October 07, 2020
    Ann M.
  • Very helpful
    October 07, 2020
    Beth
  • Very disappointed that we could not get a tiny part that was not included in the original lamp OR that the rep didn’t care if we were satisfied or not OR that we got no email back with a response
    October 07, 2020
    Beth A.
  • Bought chair
    October 07, 2020
    Carmen B.
  • Lampshade was damaged in shipment, notified specialist and replacement was received yesterday.. everything is fine.. thanks!
    October 07, 2020
    Carol
  • Looking forward to receiving the product - hoping everything is intact and works. Thank you!
    October 07, 2020
    Chris
  • Very knowledgeable and respectful
    October 07, 2020
    Co
  • We were extremely happy with the knowledge and courtesy shown by our salesman
    October 07, 2020
    Dale D.
  • I was upset when I got home from work and found the package was left in plain sight in the middle of my entry sidewalk. My wife said no one even rang the doorbell. But all this rests on the carrier, not on Lamps Plus Or its associates.
    October 07, 2020
    Daryl K.
  • Edith Mitchell was awesome and will come back to her her for my future needs!!!!!!
    October 07, 2020
    Debbie C.
  • Friendly and knowledgeable staff
    October 07, 2020
    Debbie M.
  • Staff was friendly and knowledgeable.
    October 07, 2020
    Eloise F.

3,271-3,300 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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