Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • So easy!
    October 06, 2020
    Peggy S.
  • She was top notch!
    October 06, 2020
    Rene M.
  • Selection was great so was the service
    October 06, 2020
    Robin E.
  • Christopher is always very helpful and efficient . Thank you for all your insights and for checking and giving me information on lamps , models and brands ;)
    October 05, 2020
    Angela K.
  • Sally was excellent and not at all pushy. We will definitely work with her again on any future purchases.
    October 05, 2020
    Annika F.
  • Great selection of lamps for ALL decorating tastes.
    October 05, 2020
    Becky H.
  • LAST GO AROUND WAS A DISASTER FROM START TO FINISH. THIS TIME IT WAS 180 DEGREES THE OPPOSITE. ROBERT WAS TERRIFIC.
    October 05, 2020
    Candy S.
  • Totally satisfied. The 4 lamps are beautiful.
    October 05, 2020
    Colleen R.
  • Will come back again. Very satisfying experience!
    October 05, 2020
    Daphne H.
  • She was very helpful and knowledgeable.
    October 05, 2020
    Dawn S.
  • My experience with this representative was excellent. She was friendly, helpful and efficient.
    October 05, 2020
    Deanne A.
  • She was very nice and answered all my questions. She also gave me her ext. Incase I had a problem or Orr her questions. Great job!!!!
    October 05, 2020
    Debbie B.
  • Needed two lamps store had only one in stock and one on display, no discount for item on display, so I had to order the second lamp.
    October 05, 2020
    Donald P.
  • Had a defect in one of the shades and your sending out another shade thank you
    October 05, 2020
    Donna K.
  • Love Lamps Plus products. Have three ceiling fans and a kitchen light fixture. Because of FedEx negligence, I am on the verge of never ordering from a vendor who uses FedEx. Please send my part so I can repair my fan.
    October 05, 2020
    Dr. D.
  • Everyone was helpful, friendly and provided a super simple transaction. Shipped fast and shade looks great. Thank you.
    October 05, 2020
    Elaine Z.
  • excellent service; the customer service thank us for coming in.
    October 05, 2020
    Elwood A.
  • Excellent customer service
    October 05, 2020
    Erica P.
  • The light arrived and one of the glass globes was broken. Still have not heard when I can expect a replacement globe to be shipped.
    October 05, 2020
    Eugene U.
  • Keep always the excellent work .Thank You.
    October 05, 2020
    Feli A.
  • Dave was extremely helpful and knowledgeable
    October 05, 2020
    Frances W.
  • Great selections
    October 05, 2020
    Fransisca F.
  • The credit card readers need to be upgraded to accept chipped cards.
    October 05, 2020
    Gaspare L.
  • Patti was a Perfect interface to your company, My on-line attempt to order was rejected. Patti took the info and resolved the problem. You are fortunate to have an employee as helpful and pleasant as Patti was to me. Thank you
    October 05, 2020
    Geoorge C.
  • I love this store and all the things you have. Always great customer service by all staff. Keep up the good work. I will always tell my family and friends to shop there.
    October 05, 2020
    Gloria
  • Delivery was sooner than I thought it would be. Great
    October 05, 2020
    Glynn T.
  • Very friendly and courteous
    October 05, 2020
    Howard O.
  • I appreciate the service
    October 05, 2020
    Jan C.
  • Very impressed with the amount of in stock merchandise on display
    October 05, 2020
    Jan R.
  • Donna was a dream to work with! She knew all the answers. She seems to care so much about making sure I had everything I needed.
    October 05, 2020
    Jean

3,391-3,420 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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