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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The lighting specialist was very helpful
    October 05, 2020
    Jean C.
  • Not all hardware was in box..
    October 05, 2020
    Jeanette V.
  • Sales person was helpful. She looked for a product that was not on display.
    October 05, 2020
    Jeff B.
  • GREAT SERVICE
    October 05, 2020
    Jeff W.
  • Quick response, very helpful. Extremely thoughtful when putting chair into my car. So happy with my purchase.
    October 05, 2020
    Jerry M.
  • Excellent service. Very helpful.
    October 05, 2020
    Joanne W.
  • She was extremely helpful and knowledgeable. Great experience.
    October 05, 2020
    Jodene J.
  • She was very professional
    October 05, 2020
    John A.
  • Beyond words she was able to help me find exactly what I needed and ordered it right there.
    October 05, 2020
    Julie H.
  • Dawn Watkins was amazing! When the lamp I wanted wasn't on the floor, she went to the stockroom & unpacked the sample that just arrived. She was so helpful and friendly. Will definitely look for her to help again.
    October 05, 2020
    Julie H.
  • This is the first time I've stepped foot in a Lamps Plus. We've just replaced floors and paint in our house, and not sure what lighting we wanted. We settled on a lamp shade for our existing floor lamp, and I am 100% loving this in our space!
    October 05, 2020
    Justine W.
  • Found something I liked and salesman was nice
    October 05, 2020
    Kathy
  • shopping experience was perfect. Shipping and delivery was excellent. Installation was easy. However, the light remote control failed the first day. Replacement parts are on order.
    October 05, 2020
    Lawrence R.
  • Extremely helpful and knew her product.
    October 05, 2020
    Marilyn B.
  • Kudos to Melody! the lighting specialist who has helped me with my three orders. She is so friendly and kind.
    October 05, 2020
    Marilyn S.
  • trouble with order charges
    October 05, 2020
    Martha N.
  • Kiersten was a big help. Very pleasant and very knowledgeable. She was a big help.
    October 05, 2020
    Martin G.
  • I have shopped on line with Lamps Plus before and was happy then as well. We had an issue with our floor lamp being damaged but the young woman was helpful and new part are on the way.
    October 05, 2020
    Michelle N.
  • Marshall was extremely helpful and efficient. The ordering process was easy!
    October 05, 2020
    Neysa M.
  • The gentleman who helped load items in my car was also very friendly and helpful.
    October 05, 2020
    Pam
  • Patricia and Jesse were amazing at helping me and my mom find her the perfect light! Thank you guys again!
    October 05, 2020
    Perryon H.
  • good
    October 05, 2020
    Phil P.
  • The issue with the broken part was resolved timely and I am very satisfied.
    October 05, 2020
    Ralph M.
  • Fast shipping which was great
    October 05, 2020
    Rich M.
  • Did’nt get proper bulbs for crystal bowl
    October 05, 2020
    Richard P.
  • It was a good experience.
    October 05, 2020
    Robert
  • Great selection and great service overall. Lamps Plus is our go-to location for our lighting needs for many years. Richard was our consultant until retirement, now Puneet is our consultant. Both top notch specialists.
    October 05, 2020
    Ron M.
  • Always had great experience, excellent customer support
    October 05, 2020
    Scott W.
  • Very helpful but took about 3 phone calls & 2 weeks to get. Response!
    October 05, 2020
    Shelley S.
  • Awesome, friendly customer service!
    October 05, 2020
    Sherie M.

3,421-3,450 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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