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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Keep up your great work ??
    October 05, 2020
    Stephen
  • Martha O was everything in terms of a lighting advisor that I could have asked for. She was extremely helpful with great suggestions and follow through.
    October 05, 2020
    Stephen G.
  • Yvette was very helpful and followed up with us within minutes. Great job Yvette.....I wish all our on-line experiences were like this!
    October 05, 2020
    Stephen M.
  • The actual store did not get my order to fedex. Consequently I called 5 or 6 times to the store location and they blamed fedex and told me to just wait. One package was received in 2 days the same order 2nd product was never received after 8 days.
    October 05, 2020
    Susan C.
  • Online website user friendly; stock information up-to-date; shipping options and date availability appreciated.
    October 05, 2020
    Suzette L.
  • When we got home and looked at the paperwork we saw that the sales person had the incorrect email and phone number on the bill. He kept asking for the number over and over and could not find my account.
    October 05, 2020
    Tom C.
  • She was great!
    October 05, 2020
    Willadean M.
  • great customer service. thank you,
    October 05, 2020
    Winston
  • Wi had to return my purchase because it was not right for the room. I was greeted and the return was a pleasant experience.
    October 04, 2020
    Judee C.
  • the web site looks attractive but I didn't know that I was supposed to put this thing together.
    October 04, 2020
    Judith M.
  • The selection was quite good!
    October 04, 2020
    Kathleen
  • Terrible
    October 04, 2020
    Kathy
  • I am now concerned about having the lamp installed because of the matching 2 don’t actually arrive, then I am going to have to remove the one and send back.
    October 04, 2020
    Laura D.
  • Give Martha a raise!!!
    October 04, 2020
    Mariel T.
  • I will definitely return to purchase furniture!!! My lamp arrived 3 days early!!!
    October 04, 2020
    Marybeth B.
  • One of the glass shades is chipped, waiting for news on replacement shade.
    October 04, 2020
    Michael B.
  • Happy
    October 04, 2020
    Michael D.
  • Great inventory Great service
    October 04, 2020
    Nancy
  • Sharon was very helpful.
    October 04, 2020
    Otha
  • My interaction was all by phone. She was quick, knew what she was doing, and I had the item within a couple of days.
    October 04, 2020
    Patrice
  • We entered the store to return an item. We then were shopping. Viviana came to help me. She heard my need to purchase lamps for our bedroom. I showed her a photo and in her search she found the perfect set of table lamps for us. Couldn’t be happier.
    October 04, 2020
    Phyllis
  • Very glad we once again dealt with Lamps Plus!
    October 04, 2020
    Randall L.
  • Our specialist was very helpful on size and space which we appreciated. Never pushy.
    October 04, 2020
    Ron M.
  • Very helpful and informative about every product I asked about. Great experience. Keep up the awesome Work Mary!
    October 04, 2020
    Sal M.
  • I am somewhat disappointed with the fact that the Light Bulb, for my new lamp has not yet shipped, and from what I think I understand they don't know when it will ship. I was aware that it would not be in box with the lamp. But on lone bulb ?
    October 04, 2020
    Sandra L.
  • Happy with purchase and delivery.
    October 04, 2020
    Sandra V.
  • It was a pleasure to be assisted by Dee! Found the exact replacement shade and she pointed me in the right direction to narrow down choices on wall sconces.
    October 04, 2020
    Simon
  • We are very satisfied with our customer service with the sales person.
    October 04, 2020
    The Mitchell's
  • not real good follow up to voicemail and email
    October 04, 2020
    Tim C.
  • Package arrived but was empty! Paid for express delivery. Support person, (Lori) was extremely helpful and sent along a replacement. I paid for express delivery ($10) on the first order but that did not help out at all.
    October 04, 2020
    Valerie D.

3,451-3,480 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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