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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Joel bent over backwards trying to help me find parts to my lamp, even though it was discontinued. Great customer service example. Pass it on to the rest of your employees.
    October 04, 2020
    Wayne L.
  • My new lamps look great! I was nervous about the finish, but it is better than I anticipated.
    October 04, 2020
    A H.
  • One chair so far has arrived and it arrived without the hardware. It is still sitting in our garage. I called customer service. While the individual was very courteous I was told I would receive an email in 48 hours if they have the hardware.
    October 04, 2020
    Aaron B.
  • Was very helpful when he overheard my problem and assisted me in getting a resolution.
    October 04, 2020
    Angela L.
  • My salesperson Jamie has been the best, called me back right away so I could order another fixture. Customer service from Jamie has been nothing short of excellence.
    October 04, 2020
    Anne L.
  • Love the lamps as long as in stock.
    October 04, 2020
    Betty H.
  • The Lamp Plus staff was unwelcoming, unfriendly & and not willing to help!
    October 04, 2020
    Bonnie
  • I will return
    October 04, 2020
    Bonnie K.
  • Worked with Vanessa. She was professional and helpful.
    October 04, 2020
    Carmen L.
  • Website is easy and you can actually have a conversation with a helpful person
    October 04, 2020
    Carol K.
  • Very helpful and took time for me.
    October 04, 2020
    Cheryl E.
  • It took me weeks and two email requests to get a reply to my issue. Once I spoke with the specialist everything went very well and timely. Thanks so much.
    October 04, 2020
    Chris Ann B.
  • Love the customer service!
    October 04, 2020
    Christina T.
  • So nice to have a real person help me
    October 04, 2020
    Colleen K.
  • Great experience so far. Can t wait to get the lighting.
    October 04, 2020
    Deb G.
  • Anne was great!
    October 04, 2020
    Debbie M.
  • Excellent customer service
    October 04, 2020
    Deirdre J.
  • Very Knowledgeable
    October 04, 2020
    Ed
  • The manager even offered to help me ( and put a similar item aside) after I called him the following day and told him the glass shade on one of the lamps broke that I bought the day before.
    October 04, 2020
    Ed M.
  • Jasmine was extremely helpful and was able to resolve all of my issues in a prompt and courteous manner. It was a pleasant experience overall.
    October 04, 2020
    Elaine
  • item delayed a month.
    October 04, 2020
    Eric R.
  • My shipments keep arriving missing parts?
    October 04, 2020
    Fortunatina G.
  • Very prompt follow-up from Christy on all post-sale issues/questions.
    October 04, 2020
    Gerry G.
  • It was a pleasure dealing with the rep on the phone. She was very helpful and kind.
    October 04, 2020
    Hillary H.
  • Good inventory at excellent prices
    October 04, 2020
    Hoang T.
  • Items arrived broken
    October 04, 2020
    Ivy H.
  • Very helpful and knowledgeable
    October 04, 2020
    Janet T.
  • Melinda was super. Informed and helpful.
    October 04, 2020
    Janie F.
  • Yvette was very helpful and had a lot of patience. Her help was invaluable.
    October 04, 2020
    John E.
  • Matt Vasquez was very helpful and make our 1st time experience enjoyable
    October 03, 2020
    Adrian M.

3,481-3,510 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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