Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Clean, neat, respectful, happy, positive, knowledgeable with creative ideas!
    October 02, 2020
    Barbara O.
  • was pleasant to deal with and made process easy
    October 02, 2020
    Cherene O.
  • Very friendly sales people. Nice selection of lamps and furniture.
    October 02, 2020
    Cynthia C.
  • David was fantastic. Thanks
    October 02, 2020
    David M.
  • He was very helpful and courteous.
    October 02, 2020
    Deborah G.
  • Sales person was great. However, the items have not arrived. I was told they would arrive in 2-3 days. We are now on the 5th day and I have not received an email as to when they will be arriving. I’m extremely disappointed because I made arrangem
    October 02, 2020
    Elena E.
  • Susan is definitely an asset to Lamps Plus, great employee.
    October 02, 2020
    Heidi C.
  • This store was very well equipped and when a product was not available, solutions were found by Jamie and his store manager.
    October 02, 2020
    James K.
  • Always a fun place to shop!
    October 02, 2020
    Jane S.
  • no great services and product selection
    October 02, 2020
    Jason B.
  • We had liked one fan advertised in your online website, but you were all out except for a floor model, which we were told you couldn't sell, and i wondered why it was advertised if you can't sell it. Seems like bait and switch.
    October 02, 2020
    Lari R.
  • All phases of purchase went smoothly and completed with ease. Thank you
    October 02, 2020
    Laurie W.
  • I ordered two different sets of lamps, 2 each set. One of them had one harp bent and both shades damaged. The replacement parts are looking like at least a two week delay. The original order was delivered in just a few days.
    October 02, 2020
    Lewis M.
  • Very pleased
    October 02, 2020
    Linda M.
  • We appreciated the added benefit/savings of "Open Box."
    October 02, 2020
    Lynnette F.
  • Pleasant and helpful
    October 02, 2020
    Maria A.
  • I wish the lamp had been fully assembled. Here I am. 88 years old trying to assemble the lamp with minimum instructions
    October 02, 2020
    Mary Ann W.
  • Very polite, professional, and helpful!
    October 02, 2020
    Michael R.
  • Really helpful, very knowledgeable. The BEST! Service, service, service ??
    October 02, 2020
    Michael W.
  • Theo was great to work with! I’ll be back!
    October 02, 2020
    Michelle S.
  • he was very polite and willing to assist with what i was looking for
    October 02, 2020
    Miriam
  • Very helpful
    October 02, 2020
    Nancy B.
  • Great service
    October 02, 2020
    Noel R.
  • Wonderful products and great service
    October 02, 2020
    Pam L.
  • they need to train the store manager better to be more polite and professional
    October 02, 2020
    Saman M.
  • I am very happy with the products I have purchase and the help I received. .
    October 02, 2020
    Susie B.
  • I only received the base of my lamp. Now I'm back to waiting for the lamp itself. Customer service was helpful, but overall, not a very good experience.
    October 02, 2020
    Troy S.
  • We love Max.....he is the best!
    October 01, 2020
    Adria L.
  • I will always work with Shannon. She is a terrific person from all facets of our interactions.
    October 01, 2020
    Andrew R.
  • Informative and helpful.
    October 01, 2020
    Anne T.

3,541-3,570 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.