Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Prompt service.
    October 01, 2020
    Becky J.
  • Great customer service
    October 01, 2020
    Benjamin
  • Shawn McGreevy excellent he gets people. I would recommend him to anybody I know that is looking for lighting
    October 01, 2020
    Beth D.
  • Tori was so willing to help us and making sure we got what we wanted! She was awesome! We will come back again.
    October 01, 2020
    Bill A.
  • The lamps I purchased for our bedroom are beautiful. Well-made and sturdy. I was very happy with our purchase.Marty was excellent!
    October 01, 2020
    Clara J.
  • Thank you Punant!!!
    October 01, 2020
    Cw
  • Very pleased
    October 01, 2020
    D.
  • Very nice.
    October 01, 2020
    Debra
  • Anne was great but I'm still waiting to receive my lamps with no word on when they will arrive.
    October 01, 2020
    Diane L.
  • Very professional
    October 01, 2020
    Dominic D.
  • Sales clerk was very friendly and professional
    October 01, 2020
    Dorathy A.
  • I could not decide between a similar fixture which was $50 less expensive. She knew the pros and cons and convinced me to buy the more expensive choice.
    October 01, 2020
    Dr N.
  • Never ordered anything like this on line. Very pleased. Shade had a flaw and they are replacing it. Very easy to work with customer service . Hope to order other lamps.
    October 01, 2020
    E.J. B.
  • Haven’t received lamp yet
    October 01, 2020
    Elizabeth H.
  • Very helpful customer service rep
    October 01, 2020
    Evelyn G.
  • The transaction was very easy
    October 01, 2020
    Fangxi Y.
  • Very friendly and easy to work with.
    October 01, 2020
    Gary S.
  • Auston worked with me, made good suggestions and guided me very well
    October 01, 2020
    Jack G.
  • Donna was very helpful, kind and courteous.
    October 01, 2020
    Jack W.
  • The only negative was that inventory had not been updated to show stock in an item we wanted to order. Angela went the extra step to confirm availability so we proceeded with the order. ????
    October 01, 2020
    Jennifer
  • Bryce quickly found the notes from my previous conversation with another associate and he was quickly up to speed with what we wanted to order.
    October 01, 2020
    John R.
  • Donna H. took the time to locate a pendent light that was unavailable online. She has a great attitude, is very friendly, and went over and beyond being helpful! I will only call her when I make my large order of lighting.
    October 01, 2020
    Judy B.
  • Sheron was extremely adept at helping two others who came up to ask questions while she was helping me, without my feeling slighted. She showed me additional ceiling fan possibilities online and found a light kit that I am extremely happy about.
    October 01, 2020
    Laura P.
  • Tiffani was very helpful in solving my problem with missing sconce pieces. I love working with companies that provide good customer service and Lamps Plus definitely does so. I will be sure to recommend your company!
    October 01, 2020
    Laurie B.
  • Nice
    October 01, 2020
    Lisa C.
  • She was so nice and went out of her way to help me. Great experience
    October 01, 2020
    Lois G.
  • The items arrived quicker than expected. One item was damaged and when I called Stephanie the lighting specialist was wonderful to deal with. I was very surprised and pleased that I didn't have to return the broken shade. It was just replaced.
    October 01, 2020
    Lucy J.
  • Mr Ware is a outstanding representative of your business. He made us come back and brought 3 more lights.
    October 01, 2020
    Martin W.
  • Aimee was amazing! Super knowledgeable and super helpful. Definitely made the sale, as we probably would have looked for a cheaper option had she not been so great. Not at all pushy, and answered our many questions with patience and sound guidance.
    October 01, 2020
    Matt S.
  • Was very good
    October 01, 2020
    Milagros O.

3,571-3,600 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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