Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I’d order again from you guys. ??
    September 30, 2020
    Doreen W.
  • I provided my email for shipping updates only. Not to be spammed every day with sales emails.
    September 30, 2020
    Eric A.
  • Edith was lovely. I felt she listened to my concerns about the fixtures I was looking to replace. She took her time and I never felt rushed !
    September 30, 2020
    Erica D.
  • Shannon made me a believer. I will certainly buy from ur company again. She was extrodinairly helpful
    September 30, 2020
    Gary S.
  • Waited for help. Staff going as fast as they could during sale.
    September 30, 2020
    Jacque
  • Went as planned.
    September 30, 2020
    James J.
  • Keith was great, but then left us to work behind the desk. Someone else then came over and she had to get someone else to answer our questions. Three people seemed two too many ??
    September 30, 2020
    Jan J.
  • I am still waiting for a part. 6 days. Only took a few to get the whole fan
    September 30, 2020
    Janet E.
  • very friendly and courteous sales associates
    September 30, 2020
    Jennie F.
  • Highly recommend
    September 30, 2020
    Jill V.
  • Good
    September 30, 2020
    Joelene N.
  • Representative was very knowledgeable and cordial
    September 30, 2020
    Jon J.
  • Exelent
    September 30, 2020
    Juan
  • Big selection and very fair prices
    September 30, 2020
    Karen F.
  • Anne was courteous and efficient.
    September 30, 2020
    Kat M.
  • Had to order fan from a picture. You didnt have in store.
    September 30, 2020
    Katherian M.
  • Great selection
    September 30, 2020
    Kathie B.
  • Very easy !!!
    September 30, 2020
    Kim A.
  • Please offer more information on items. I had to dig through Q and A to find info re sloped ceiling compatibility, 4.5” down rod availability etc
    September 30, 2020
    Kip B.
  • Great Customer service
    September 30, 2020
    Larae T.
  • Clean and knowledgeable friendly staff. I will send family and friends
    September 30, 2020
    Laura G.
  • She went above and beyond to get my product.
    September 30, 2020
    Martha W.
  • I wish there was a bit more clarity in shipping and delivery dates. I have ordered several items online and have been given a time frame. I realize things are a bit off right not, but I was able to watch shipping, transit and delivery date/time.
    September 30, 2020
    Michelle H.
  • Not enough of . Very busy.
    September 30, 2020
    Mohamed K.
  • It is my first time visiting and buying at Lamps Plus. I left the store after ordering a lamp and I will be back to look at the shades available. The service was helpful and polite.
    September 30, 2020
    Mrs. H.
  • in Leann we found patience, helpfulness. effort to go above and beyond to satisfy what i was looking for. she is an asset to Lampsplus and we ARE very satisfied. Lampsplus company.
    September 30, 2020
    Nancy A.
  • Alyssa was very friendly helpful and informative. Appreciated her enthusiasm and support on a Sunday afternoon 30 min before closing.
    September 30, 2020
    Norah R.
  • Simple and painless.
    September 30, 2020
    Patricia W.
  • Very helpful and easy to talk to. Not pushy
    September 30, 2020
    Patsy W.
  • Not only was the Lighting Specialist terrific, we received our order in 2 days!! You all are fantastic!
    September 30, 2020
    Phyllis R.

3,631-3,660 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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