Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The wrong merchandise was originally sent. The correct merchandise finally arrived.
    September 30, 2020
    Robert G.
  • Lamps Plus never disappoints.
    September 30, 2020
    Sally G.
  • Jeannette was awesome!
    September 30, 2020
    Sandra P.
  • Jeannette was very helpful, patience, and knowledgeable. A+ service
    September 30, 2020
    Sandra P.
  • A good experience, on-phone shopping. Very helpful saleswoman, patient and pleasant to deal with. Order perfect and arrived in timely manner.
    September 30, 2020
    Sheila G.
  • Super easy to deal with excellent customer service and you sell quality stuff
    September 30, 2020
    Shelly Q.
  • I try to call the young man back he never call me back i think it was Seth a young lady talk to me she was very nice to me
    September 30, 2020
    Shirley H.
  • Large inventory to choose from for all your lighting needs. Good pricing!
    September 30, 2020
    Susan L.
  • Payam Vahdat went above and beyond to help me find the right stuff. So nice and helpful. I didn’t feel rush and I’m so happy with my experience.
    September 30, 2020
    Tina K.
  • lots of beautiful choices PLUS the bulbs to go with them; need more stores!
    September 30, 2020
    Vicky K.
  • He was very helpful with my online order and making sure all was in order. Made suggestions that will save us some time when we purchase additional lamps. Confirmed status of lamps potentially on backorder.
    September 30, 2020
    Victoria M.
  • I have already recommended Lamps Plus to a friend.
    September 30, 2020
    Wanda W.
  • Train your people better.
    September 29, 2020
    Ahdieh A.
  • Rachelle was very knowledgeable about your products and listened carefully to our needs.
    September 29, 2020
    Alan S.
  • Professional and helpful.
    September 29, 2020
    Alice
  • Terrifically knowledgeable and proactive in helping me.
    September 29, 2020
    Ann
  • Lamps Plus should allow the buyer to change the delivery date without having to get permission from Lamps Plus.
    September 29, 2020
    Ann S.
  • She was very helpful in ordering a replacement shade. Hopefully it will arrive in a timely manner.
    September 29, 2020
    Barbara G.
  • when store is busy people should take a number so you know when you will be helped. Answering phones while a paying customer is being helped makes the customer taking the time to come into the store wait. It happened twice to me.
    September 29, 2020
    C. M.
  • She was excellent
    September 29, 2020
    Cheryl L.
  • Alicia advised us that one of our fans would be delivered to our home in a few days....we received it the next day! Thank you!! I'll definitely be back to buy my vanity mirror for my bathroom :)
    September 29, 2020
    Christina A.
  • If I have a need, I will request her.
    September 29, 2020
    Clarice E.
  • It was a pleasure working with Jeffrey very knowledgeable and gave us tips and talked about the installation process which I didn’t know and most like will use
    September 29, 2020
    Cynthia K.
  • Not only did Chandra recognize my wife and I from our previous visit, but she was super friendly and helpful.
    September 29, 2020
    Dan W.
  • I just wanted to express my gratitude for a recent experience with Lamps Plus and Marcos. I was dreading coming in, because a year ago we did not have a pleasant experience. We actually completed that sale at the Tukwila location.
    September 29, 2020
    Denice B.
  • Robert F was efficient, knowledgeable and personable.
    September 29, 2020
    Don C.
  • He was friendly and processed my order quickly
    September 29, 2020
    Donna F.
  • Super friendly!!
    September 29, 2020
    Elsy O.
  • Great service.
    September 29, 2020
    Forest P.
  • Lady helping us was so friendly and helpful
    September 29, 2020
    Hana

3,661-3,690 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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