Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The web site was helpful. I did receive several follow ups, not too many.
    September 29, 2020
    Harvey J.
  • Sal was great!!
    September 29, 2020
    Hillary B.
  • Each item I've received has been beautiful, even more so than the online pictures. Packaging has been excellent, no breaks!
    September 29, 2020
    Jackie J.
  • my fountain motor was faulty and you guys replaced it so fast. thank you
    September 29, 2020
    Jannki M.
  • No Problem ! Excellent Service My sales representative is wonderful
    September 29, 2020
    Jo A.
  • Very helpful in the store - Thanks!
    September 29, 2020
    Joe W.
  • My order crystal rain chandelier only received canopy on :9/23, no chandelier yet. Was told today need to wait 10 days to tract my order.
    September 29, 2020
    Joyce A.
  • Only received part of my order
    September 29, 2020
    Joyce A.
  • So many beautiful things. Wish our house was bigger.
    September 29, 2020
    Katherine K.
  • Have pictures to share when asked about my design style with decorators.
    September 29, 2020
    Kathy L.
  • I bought furniture and it arrived in a timely way and was excellent quality.
    September 29, 2020
    Kathy T.
  • We knew what we wanted from a previous visit. She placed an order and we were in and out in about 10 minutes. That's what i like.
    September 29, 2020
    Kenny M.
  • I had asked for Natacha's help and she reluctantly helped me. She was speeding me through my process, almost robotically. Even when giving my address she tried to move on so quickly I had to stop her to tell her that I had an Apt #.
    September 29, 2020
    Kim J.
  • Ordering was easy, item was shipped quickly, item was received undamaged, it was packed extremely well. And we love the product.
    September 29, 2020
    Larry L.
  • Clean and friendly atmosphere.
    September 29, 2020
    Laura G.
  • The selection was fantastic and you had everything in stock.
    September 29, 2020
    Laura H.
  • Vivian was very courteous and helpful. She was a pleasure to work with.
    September 29, 2020
    Lawrence R.
  • Rana was very friendly and helpful. Great experience all around.
    September 29, 2020
    Leni A.
  • Thanks Patty for your help and patience.
    September 29, 2020
    Leonora M.
  • Will shop at your outlet again
    September 29, 2020
    Lil S.
  • One of my lampshades sits crooked on the lamp. I haven't even opened the second lamp.
    September 29, 2020
    Marcia B.
  • Beautiful store.
    September 29, 2020
    Marcia D.
  • Lots of selections.
    September 29, 2020
    Marie N.
  • She was GREAT! Professional and knowledgeable, too.
    September 29, 2020
    Marie S.
  • Very nice selection of merchandise.
    September 29, 2020
    Marsvenus B.
  • I appreciate the fact that she offered suggestions.
    September 29, 2020
    Mary E S.
  • The promise of a $15 coupon for signing up for texts was denied. Not clear that only CERTAIN brands were included. A bait and switch.
    September 29, 2020
    Mary P.
  • So far we are amazed at the quality of the products we have ordered
    September 29, 2020
    Melody R.
  • I need more chain with my lighting and she walked me right through the process.
    September 29, 2020
    Michael B.
  • We had a great experience and will be back in the future for all of our lighting needs. Thank you.
    September 29, 2020
    Nancy L.

3,691-3,720 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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