Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Excellent
    September 29, 2020
    Norma M.
  • True pleasure, I thank you for the ease of doing business with Lamps Plus. I found your company to be honorable !
    September 29, 2020
    Paul M.
  • Very difficult time getting through on phone
    September 29, 2020
    Perla B.
  • Customer service representative was not very friendly
    September 29, 2020
    Poonam V.
  • He was very knowledgeable and we were able to order exactly the exterior light fixture we had envisioned.
    September 29, 2020
    Ray D.
  • Great place to shop. Love their price match policy. Lets me buy all I need in one location.
    September 29, 2020
    Rich T.
  • Frank from Brea CA store told me you do not deliver. I drove to San Diego store to overhear y'all deliver. I was very upset.
    September 29, 2020
    Rick K.
  • Keep up the great work everyone!
    September 29, 2020
    Roman V.
  • Because especial attention.
    September 29, 2020
    Rosa F.
  • Excellent service from Payam Vahdat
    September 29, 2020
    Saied A.
  • Long wait for service and pickup of lamps
    September 29, 2020
    Sanjay R.
  • The items that I have received was damaged and should be handle carefully.
    September 29, 2020
    Sok Y.
  • The store was busy & there were not enough lighting specialist.
    September 29, 2020
    Sonya H.
  • Very friendly and helpful
    September 29, 2020
    Stephanie A.
  • Jacqueline was nice but never followed up when she said she would. I had to call back several times to find out about my missing order. I finally just bought it at another store. It seems there is a lot of pressure to sell. Not comfortable for us.
    September 29, 2020
    Susan S.
  • Superb person!
    September 29, 2020
    Terrill B.
  • Very clean and friendly store.
    September 29, 2020
    Theresa H.
  • It's great to have an actual store I can come into and see the light first-hand. You don't get the same experience on-line.
    September 29, 2020
    Tony S.
  • Store was very nice..lots to choose from and again excellent help!
    September 29, 2020
    Trudy B.
  • Great selection of products clean well layout stores
    September 28, 2020
    Barry S.
  • Clean store, many choices
    September 28, 2020
    Carol A.
  • Volume of product available
    September 28, 2020
    Connie F.
  • Location did not have the item. After ordering 4 shipping, it then came up as backordered. Also took a long time for the salesperson 2 locate other item purchased. If it takes a while to locate an item, then come out and say your still searching.
    September 28, 2020
    Dania M.
  • Marshall had an upbeat "can do" attitude and definitely was focused on the customer's needs.
    September 28, 2020
    Eileen S.
  • I went to the store a few times. I feel welcome every time and all the staff asked me if I need any help. Like the Lamps design.
    September 28, 2020
    Huang
  • Lampsplus has a great selection of all types of lights!
    September 28, 2020
    Jayne S.
  • Donna was very nice on the phone and very helpful and got exactly what I needed.
    September 28, 2020
    John W.
  • Very helpful and patient.
    September 28, 2020
    Jubelle M.
  • Three lamps came broken. Otherwise very pleased with light fixture.
    September 28, 2020
    Kathleen T.
  • Lori was extremely responsive and patient with my numerous texts and questions. Had I not received quick responses I probably would have hesitated to proceed with purchase.
    September 28, 2020
    Kathy F.

3,721-3,750 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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our in-house designers.

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on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.