Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Martha O. was really amazing!! She was very helpful and couldn’t have been nicer or more wonderful! She was great in making a connection with us and made our shopping experience great!
    September 28, 2020
    Kenneth P.
  • Damaged lamp and then damage replacement lamp as well..still waiting on 3rd lamp!
    September 28, 2020
    Keri
  • Very courteous, understood exactly what we needed, excellent customer service
    September 28, 2020
    Kris T.
  • initial order took a lot longer than expected...representative never returned my call when checking up on status
    September 28, 2020
    Lori R.
  • I was very pleased with Esteban, and would ask for him again.
    September 28, 2020
    Marilyn I.
  • Marcos was very knowledgeable, provided recommendations and demo’d the product we were interested in
    September 28, 2020
    Nicole R.
  • Robert is fantastic!! Helpful, kind and eager to please!! He made my experience at Lamps Plus great!!
    September 28, 2020
    Patricia K.
  • Wow!! I am thoroughly impressed. I ordered 2 ceiling lights. One was delivered but it had a cracked pendant light. I called on Friday and the rep got my replacement light to me on Sunday!! That was incredible customer service!
    September 28, 2020
    Peggy G.
  • The transaction was an easy and pleasurable experience. Thank you!
    September 28, 2020
    Randolph L.
  • The outside sconce came without any installation hardware.
    September 28, 2020
    Sheila G.
  • Shipping so quick easy and safe
    September 28, 2020
    Suzanne C.
  • I hope the delivery is quick and there are no breakage.
    September 28, 2020
    Sylvia P.
  • Excellent recommendations from Vivianna!
    September 28, 2020
    Terese Z.
  • She understood exactly what I needed to order and was very helpful and friendly
    September 28, 2020
    Valerie B.
  • This is an excellent company quality and selection is superior I ordered lamps one was broken waiting for the new lamps they were apologetic and I had no problem getting an replacement that’s the way customer service should be for all businesses.
    September 27, 2020
    Mrs J.
  • I’ve been very happy with your service and will be back for more purchases!
    September 27, 2020
    Nikki
  • Good experience.
    September 27, 2020
    Saulat R.
  • Devyn Park provides a perfect customer service experience!
    September 27, 2020
    Sean R.
  • Pleasant experiance. An asset to Lamps Plus.
    September 27, 2020
    Shakthi S.
  • Very knowledgeable and did not push me into a light. He was very kind and patient.
    September 27, 2020
    Sherry M.
  • Roberto was very patient and willing to help
    September 27, 2020
    Steven
  • Great experience
    September 27, 2020
    Syed Q.
  • Very gracious.
    September 27, 2020
    Valentino C.
  • This is our second visit at this location and both times we had the same salesperson. He was very helpful and and we were pleased with our purchase. Thanks again.
    September 27, 2020
    Vandhana L.
  • I talked to customer service and was so pleased with how helpful the representative was.
    September 27, 2020
    Viki H.
  • I would definitely recommend.
    September 27, 2020
    Zara F.
  • My sales rep was very polite, cordial, and knowledgeable,
    September 27, 2020
    Anthony E.
  • Great experience
    September 27, 2020
    Carolyn C.
  • He was nice and knowledgeable and responsive
    September 27, 2020
    Catherine B.
  • I had to wait 10 minutes before a salesperson spoke to me :-(
    September 27, 2020
    Clyde W.

3,751-3,780 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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