Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Unfortunately the chandelier that I chose was out of stock so I am still waiting for it. Disappointing.
    September 27, 2020
    Cyndy C.
  • He was very professional and friendly.
    September 27, 2020
    Elaina N.
  • Angelika is always pleasent, friendly and helpful.
    September 27, 2020
    Gabriela M.
  • Always have great success with LampsPlus
    September 27, 2020
    Gail M.
  • She was very friendly and accommodating also very helpful in answering all my questions and concerns!
    September 27, 2020
    Grace S.
  • Did a very goo job...nice to call a company and get someone like that.
    September 27, 2020
    Harold L.
  • Provided the help I needed.
    September 27, 2020
    Jean B.
  • Donna was very nice and helpful. She got me exactly what I needed.
    September 27, 2020
    John W.
  • Melinda assisted me in a transaction over the phone, checking stock and making recommendations, based on what I had viewed on the website. Appreciated her thoroughness.
    September 27, 2020
    Julie L.
  • Inga was very helpful to me. I had questions that she was able to answered
    September 27, 2020
    Kami P.
  • Jason was great.
    September 27, 2020
    Katherine D.
  • I did purchase a lamp, but your employee made me feel like I was bothering her. I am hoping Angelika was having a bad day & that it was not her normal demeanor.
    September 27, 2020
    Larry M.
  • good
    September 27, 2020
    Linda C.
  • I'm ordering a lampshade, the lampshade I picked said 3 to 5 days delivery in stock I ordered on 9-4 it's now 9-27. Now saying 9-17 delivery. They never contacted me I had to chase them down for this information.
    September 27, 2020
    Lisa G.
  • I was told that they didn't have the item I wanted in stock at any of the stores or website, I called several stores and they did have my item.
    September 27, 2020
    Lupe
  • One damaged lamp shade to be replaced, but customer service was very helpful.
    September 27, 2020
    Marianne B.
  • Martha was very friendly and knowledgeable. If I need anything more, when it comes to lighting, I won’t hesitate in calling upon her.
    September 27, 2020
    Mary L.
  • This is one of the most friendly Web sites I’ve ever worked with
    September 27, 2020
    Mary W.
  • She was great and very helpful. Great customer service.
    September 27, 2020
    Michael C.
  • Excellent customer service. Helped me place an order and very friendly.
    September 26, 2020
    Alicia S.
  • Always is a great experience to shop at lamp plus!!!
    September 26, 2020
    Alicia W.
  • I really like kindness & the ability to help a customer with their questions, Catherine was a huge help to me extending much kindness, too.
    September 26, 2020
    Ann O.
  • Robert was a great sales person. And new his facts on what lamps i chose and what bulbs would be best and why.
    September 26, 2020
    April M.
  • Very patient and pleasant. Enjoyed speaking with her.
    September 26, 2020
    Areta Z.
  • The shopping experience was fine and the quality and style are better than expected. However, two of the three lamps arrived with broken glass mantles. Judy has ordered replacement parts from your supplier. She was very helpful!
    September 26, 2020
    Art C.
  • My lamps are absolutely beautiful but there is a white stain on them now I really don't want to go thru the hassle of returning them but I'm afraid I'm going to have to
    September 26, 2020
    Belinda C.
  • He new his stuff, very professional
    September 26, 2020
    Bill D.
  • It took just a bit to get help
    September 26, 2020
    Bobette S.
  • The customer service by the entire team was outstanding!! I will definitely be returning!
    September 26, 2020
    Bree L.
  • Your Lady Rep. was most helpful in getting us the Floor Lamp we wanted. Once the lamp we wanted, she placed an order and now we await the Delivery. Thanks
    September 26, 2020
    Carlos M.

3,781-3,810 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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