Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • easy
    September 25, 2020
    Linda
  • HAVE TO GIVE THIS STORE A PLUS
    September 25, 2020
    Louis R.
  • Was able to cancel my order and purchase another lamp with a better delivery time.
    September 25, 2020
    Marilyn
  • Sales person was extremely helpful and I was deciding on fixtures very knowledgeable
    September 25, 2020
    Mary G.
  • MOLLY IN REDLANDS WAS OUTSTANDING
    September 25, 2020
    Michel S.
  • Very rapid delivery
    September 25, 2020
    Pat S.
  • Very satisfied I appreciate the time taken to help me my decision and the interest shown to help me with my choice
    September 25, 2020
    Pomella C R.
  • She was personable, polite, professional and genuinely concerned about my being satisfied.
    September 25, 2020
    Rev A.
  • Your associate Jeff at the La Mesa CA store was great
    September 25, 2020
    Ricardo V.
  • The entire staff was great. We will buy again.
    September 25, 2020
    Robert C.
  • Chris left me a phone message. I went after work on Tuesday, made a purchase and my chair was delivered on Friday. The service was excellent! Thx Chris!
    September 25, 2020
    Robyn
  • Thank you! I’ll see you again!
    September 25, 2020
    Sherry M.
  • The shopping experience was excellent But the lamp I ordered does not work. I sent it back....the replacement doesn't work either. I have talked to several reps at Lamps Plus. A third one will be sent
    September 25, 2020
    Shirley M.
  • Glad you survived and you are still in the business in this chaos COVID-19
    September 25, 2020
    Soheila J.
  • Very helpful, friendly & courteous
    September 25, 2020
    Susan D.
  • She was nice and wanted to help me find the light to fit our needs. Thank you for the service
    September 25, 2020
    Travis W.
  • Painless and easy transaction!
    September 24, 2020
    Amanda G.
  • Love Shannon
    September 24, 2020
    Anthony J M.
  • I was completely satisfied to purchase my lampshade and get back to work and still have time for lunch. Great Job thanks Jeffrey
    September 24, 2020
    Betty R.
  • completely satisfied
    September 24, 2020
    Bill H.
  • Harp and finial missing for floor lamp. Cyst accident sent harp but not finial. It is supposed to on the way now.
    September 24, 2020
    Blenda L.
  • Shopping experience was good. Two missing parts for floor lamp (harp and finial).
    September 24, 2020
    Blenda L.
  • I tried for 2 days to get the website to load my selection into the cart. I finally called a Lamps Plus store and the service there was excellent. So very mixed. 0 for website, 5 for store.
    September 24, 2020
    Bonnie T.
  • The shopping experience was fine, but when they called to make an appointment to hang my chandelier, it was going to take a month. Much to long in my opinion. Why do we have to wait so long.?????
    September 24, 2020
    Brenda
  • She was very professional and knowledgeable
    September 24, 2020
    Deborah H.
  • Very satisfied with my purchase
    September 24, 2020
    Eden
  • I was completely satisfied!
    September 24, 2020
    Edward A.
  • Robert was extremely helpful and more then gracious with his time and recommendations in helping me find what I was looking for.
    September 24, 2020
    Edward K.
  • on 7/12 I ordered a fan. It arrived on 7/17 with a broken blade. I called customer service and an order for a replacement blade was placed. This ordered was delayed and finally shipped on 8/22. I still have not received the replacement blade.
    September 24, 2020
    Eileen D.
  • It's our "go to" store for lighting fixtures. We have had only positive interactions over the years and have been pleased with our purchases.
    September 24, 2020
    Ellen A.

3,871-3,900 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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