Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Professional, friendly, fast
    September 24, 2020
    Faina S.
  • The light is beautiful
    September 24, 2020
    Freddie W.
  • The company that rep was great. She really knew the product.
    September 24, 2020
    George M.
  • I have never been disappointed with Lamps Plus products, pricing, or service. I love my Henri studios fountain and bird bath and the lighting and lamps. Great store with great selections and pricing!
    September 24, 2020
    Gerri Q.
  • I ordered wrong size mirror and Melanie helped get better mirror. Just installed the great Kitchler mirror and it just fits. Melanie helped with return of WRONG 24x24” mirror. It is now at FedEx store.
    September 24, 2020
    Helen H.
  • still never received my order
    September 24, 2020
    Helen K.
  • Items could have been better protected in shipping
    September 24, 2020
    Jackie H.
  • The lamps could have been better protected for shopping
    September 24, 2020
    Jackie H.
  • Yes Dona helped us find an old lamp we orders
    September 24, 2020
    Javier A.
  • Christopher Miller went above and beyond to make things right when the manufacturer left out parts and to get the correct size light bulb for a fixture.
    September 24, 2020
    John E.
  • Aimee was friendly, helpful, funny, a couple your other floor associates not so much.
    September 24, 2020
    K. Leverson
  • She was very helpful
    September 24, 2020
    Kate M.
  • Love the light and it did show up on time. The problem is it was missing a part. Called and was helped She said the part will be shipped to me. This was on the 2nd of September. 22 days later still hasn’t been shipped. Very disappointing ??
    September 24, 2020
    Kathleen C.
  • I’ll be back
    September 24, 2020
    Leslie H.
  • Very helpful customer service person very friendly and very efficient in answering any questions and also returning call backs. Donna is a very nice person to place an order with. Very helpful
    September 24, 2020
    Linda K.
  • Very glad product in stock. Everyone was extremely helpful and friendly.
    September 24, 2020
    Loren L.
  • Concerned that lamp has not arrived compared to last order.
    September 24, 2020
    Marilyn B.
  • IT felt like seeing old friends A plus
    September 24, 2020
    Mark R.
  • Great customer service.
    September 24, 2020
    Martha J.
  • very happy with all aspects
    September 24, 2020
    Michael C.
  • Excellent!
    September 24, 2020
    Michael W.
  • You were very busy with a lot of customers, so it was some time before we were greeted
    September 24, 2020
    Mike G.
  • I did not received the item yet
    September 24, 2020
    Mohaned T.
  • The 12” extension rods for the chandelier I purchased are not available until November. The customer service rep told me the 6” rods were in stock and available to ship. I asked what the price would be I would order the 6” versus the 12” Have not her
    September 24, 2020
    Nancee M.
  • Julie G went to the extra effort to call the manufacturer of the lights (not in stock) in order to expedite delivery to us. We need them ASAP and Julie tried to make it happen. We will see if it worked next week when the lights are to be delivered.
    September 24, 2020
    Nicholas R.
  • I have purchased so many lighting fixtures and fans from Lamps PLus for my home and for my remodel for my father's home. The sales people are always helpful and knowledgeable and the selection is great.
    September 24, 2020
    Pamela C.
  • Loren was very patient and helpful in helping me find what I wanted. I can't wait to get my new purchase.
    September 24, 2020
    Pat H.
  • Always enjoy the helpful and friendly service of the Dublin staff. It's always a great experience just browsing and seeing all the great stuff. I have shared this with family and friends with the benefits over big box stores.
    September 24, 2020
    Richard L.
  • Good selection on ceiling fans
    September 24, 2020
    Rosalyn C.
  • David was very helpful. You
    September 24, 2020
    Samantha B.

3,901-3,930 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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