Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Good service overall.
    September 24, 2020
    Sharon
  • Love your stores.
    September 24, 2020
    Sherrie B.
  • So happy to speak to someone who was not outsourced from the company in some call center somewhere. Kiersten knew her products and could help me immediately. Thank you.
    September 24, 2020
    Susan S.
  • Excellent service from the store manager.
    September 24, 2020
    Yen
  • Missing parts. Some of the lamps did not feel like it was made with quality material
    September 23, 2020
    Anthony J.
  • Have been shopping at Lamps Plus for 15 years and have never been disappointed.
    September 23, 2020
    Arlene A.
  • I have not shopped at Lamps Plus for quite a while. My sales consultant was friendly, professional and efficient. I plan on returning.
    September 23, 2020
    Beatriz J.
  • The store has a of choices
    September 23, 2020
    Carol A.
  • Can’t wait to receive my lamps and hope they will go beautifully with the new furniture ordered
    September 23, 2020
    Carol C.
  • Very pleased
    September 23, 2020
    Carol H.
  • Im a repeat customer and will certainly continue to shop Lamps Plus!
    September 23, 2020
    Carol S.
  • Every is so nice and friendly. Appreciate the extra info to help in our decision making
    September 23, 2020
    Cheri B.
  • This was my first time shopping with Lamps Plus and my ordering experience was very good. Hopefully, once my lamps arrive, I will be satisfied.
    September 23, 2020
    Clara J.
  • Highly efficient, your employees are a great asset to your company.
    September 23, 2020
    D B.
  • Just an awesome company. Will definitely be shopping with them first choice.
    September 23, 2020
    Debbie M.
  • She was courteous polite and very efficient.
    September 23, 2020
    Frances P.
  • Very professional and always kept me informed
    September 23, 2020
    Genevieve A.
  • I have always liked your store and service. Thank you.
    September 23, 2020
    Gloria H.
  • Sales agent was excellent. very accommodating and knowledgeable
    September 23, 2020
    Ira T.
  • I think that Lamps could have more options in combos.
    September 23, 2020
    Ivan S.
  • The specialist was very willingly to assist in finding items requested and sharing ideas to make things better. I enjoyed my interaction with her.
    September 23, 2020
    Jacquelin R.
  • Viviana had me jumping through hoops for a defective glass. When I called the customer service line the associate did not question the defect nor asked for photos just shipped a new one.
    September 23, 2020
    Juan G.
  • Well.... My first trip to the store, I saw the ceiling fan I liked. It was on Sale ($50). I needed time to check with Installer. I did not want to Buy and Return. Two weeks later I was ready to buy but missed the Sale :-( I wanted the Sale Price!
    September 23, 2020
    Kathy
  • Thank you so much for all the help. It was much appreciated!
    September 23, 2020
    Laura A.
  • Pam was so helpful and took her time helping us!
    September 23, 2020
    Laura V.
  • No one did anything to make me want to return to the store. Customer service is not a priority.
    September 23, 2020
    Marianne S.
  • So far so good ??
    September 23, 2020
    Martina F.
  • I will continue to do all of my shopping for my home using Lamps Plus!
    September 23, 2020
    Peggy
  • Marcos is personable and knowledgeable. He’s a star!
    September 23, 2020
    R D.
  • This was my first experience shopping here and I will not be back. First, I was shown a lamp that was not available. Fine, you guys don’t want to sell your floor model. I’ll wait 4 days for a lamp I could buy at Target. I was upsold on light bulbs.
    September 23, 2020
    Rebecca A.

3,931-3,960 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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