Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She took excellent care of me. Received the chairs the next day!
    September 23, 2020
    Robin W.
  • Very pleased with the selection and prices of items
    September 23, 2020
    Sarita C.
  • Always a great experience
    September 23, 2020
    Sherrill P.
  • Max has been very helpful both in the store as well as placing an order for me over the phone. I will use Max with any future purchases I make.
    September 23, 2020
    Shirley M.
  • Three people helped me! Very responsive.
    September 23, 2020
    Terri J.
  • Great
    September 23, 2020
    Terrie
  • Everyone was very helpful.
    September 23, 2020
    Vicki T.
  • The young lady that helped me was extremely helpful. She also placed an order for me for an item that was not available at the store. Also helped carry out a lamp that I brought in for a new shade. I am sorry because I don't remember her name.
    September 23, 2020
    Vivian B.
  • Good place to shop
    September 23, 2020
    Xuan T.
  • The installation should be less than a week out
    September 22, 2020
    Agnes
  • Fred was amazing
    September 22, 2020
    Amy
  • Very helpful!
    September 22, 2020
    Ann C.
  • Jason took his time to help us solve a problem with a lamp from home, not purchased at Lamps Plus and he helped us select a new lamp.
    September 22, 2020
    Bill H.
  • very personable and professional. Extremel;y helpful Pleasant t eperien ce.
    September 22, 2020
    Bobby E.
  • It would have been nice to be given other recommendations
    September 22, 2020
    Briana A.
  • I am rating this as "Excellent" because of Sean, who helped me when I made my purchase. He was so much more helpful and informative than the first salesperson I spoke with a week before.
    September 22, 2020
    Carmen B.
  • Sales person was very professional and efficient!!! The lamps I ordered were delivered to my home in only 3 days after our phone conversation.
    September 22, 2020
    Cassie S.
  • Great customer service. Too bad quality of product wasn't up to same standard.
    September 22, 2020
    Cheri F.
  • Very pleasant and helpful!
    September 22, 2020
    Christine W.
  • Extremely satisfied with service
    September 22, 2020
    Dale D.
  • Sheran was very polite and helpful.
    September 22, 2020
    Daniel T.
  • Donna was very helpful. She answered my most important questions - when would the item be delivered to your warehouse, and how many items were arriving. She gave me dates and numbers, and that led me to making the purchase on the spot.
    September 22, 2020
    Dave S.
  • I was told 4 6 weeks and then I received e mail it was shiped
    September 22, 2020
    David D.
  • The prices are affordable
    September 22, 2020
    David Z.
  • Excellent service!
    September 22, 2020
    Dawn S.
  • Staff was so kind and patient!
    September 22, 2020
    Deana G.
  • Correct fit and sure make my rooms look very good. Blessings.
    September 22, 2020
    Dennis R.
  • Very easy.
    September 22, 2020
    Dolinda W.
  • The floor support was great, however, getting through check-out and paying was painful. Every time we shop at this store paying for the product is the slowest part of the shopping experience and it usually takes a few people to make it happen.
    September 22, 2020
    Donna
  • Tori was very helpful and personable!
    September 22, 2020
    Elliot B.

3,961-3,990 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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