Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very helpful and friendly
    September 22, 2020
    Erica C.
  • The service at store: 0010 is impeccable.
    September 22, 2020
    Ernetta K.
  • The specialist took the time to understand the inquiry, found the part and placed the order.
    September 22, 2020
    G
  • Mash willing to help us decide on a chandelier by showing us how it fits in the room.
    September 22, 2020
    George N.
  • I have alaways bought my lamps at Lamps Plus.
    September 22, 2020
    Gina F.
  • Amazing selection and good prices.
    September 22, 2020
    Helen L.
  • They had to order what I wanted.
    September 22, 2020
    Henrietta D.
  • Good person/salesman.
    September 22, 2020
    Hugo M.
  • Heidi is a wonderful person. We appreciate her very much.
    September 22, 2020
    Ian B.
  • I’ve been very impressed with your customer service on a couple of occasions.
    September 22, 2020
    Janet
  • I have shopped at Lamp Plus for years and had very good experiences, so I will come back but won't accept this salesman's help.
    September 22, 2020
    Jesus R.
  • Did not apply additional 10% discount and seemed rushed Or understaffed
    September 22, 2020
    Jim D.
  • Outstanding delivery, we ordered Saturday morning, came the next day on a Sunday
    September 22, 2020
    Jim V.
  • I can’t remember lady’s name, and she is kind and very helpful.
    September 22, 2020
    Jin
  • One of the glass shades for our light arrived broken.
    September 22, 2020
    Jody L.
  • the place was clean and organized
    September 22, 2020
    John
  • Your people knew exactly what I wanted.
    September 22, 2020
    Kathleen R.
  • Great experience
    September 22, 2020
    Kitty O.
  • Anna helped me find a replacement globe for a light fixture after making several calls trying to source said globe. I am so appreciative of her aid.
    September 22, 2020
    Larissa T.
  • I bought a ceiling fan. It was difficult to locate the light kit.
    September 22, 2020
    Mark S.
  • We appreciated all the efforts that the Lamps Plus store made to encourage the appropriate behaviors for this time of Covid. It makes us customers feel cared for and safe. Thank you!
    September 22, 2020
    Mary A.
  • She was extremely nice and very helpful.
    September 22, 2020
    Mary H.
  • Thanks for Jon Anderson your service amazing. Whenever a friend says there going to lamps plus in Tukwila I always recommend they talk to you. Once again thank you for your amazing service.
    September 22, 2020
    Mayssaa
  • Love the variety and the expertise on products
    September 22, 2020
    Michael H.
  • He went the extra mile to help me find what I needed!
    September 22, 2020
    Michele E.
  • Part was not in stock but an order was placed and I received my inspection lamp in 2 days!
    September 22, 2020
    Miguel A.
  • There was a problem with my chandelier order and Mary was quick to resolve the problem. Although, I would suggest that when a receipt is printed out regarding on line ordering at the store the Sales Associate should go over the order receipt!
    September 22, 2020
    Molly H.
  • Molly did an excellent job. I’m very impressed with her.
    September 22, 2020
    Patrick
  • Lamp different than picture. Ordersed another need more navy and green in the lamp.
    September 22, 2020
    Patti B.
  • It’s been a while since I’ve been to the store and was impressed with the selection of products. Better quality and selection of products and knowledgeable sales staff is always a winning combination.
    September 22, 2020
    Richard L.

3,991-4,020 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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