Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Great Selection !!
    September 22, 2020
    Rosie D.
  • It was a real delight to talk to her and have her help me to order product that showed that it was no longer available. She was very professional and I very much appreciate it.
    September 22, 2020
    Ruth Z.
  • He was great.
    September 22, 2020
    Seth G.
  • I was unable to use coupon code you sent me.
    September 22, 2020
    Stefanie
  • The service was just okay.
    September 22, 2020
    Stephanie M.
  • Very pleasant, patient and helpful.
    September 22, 2020
    Sumita F.
  • Yvette was a professional. She reached out accordingly to get the product information I needed. And, she was able to find the product replacement. She followed through as she promised. I am completely satisfied.
    September 22, 2020
    Susan R.
  • Patrick showed great customer service
    September 22, 2020
    Tammy
  • Very helpful, answering my concerns about an exchange or a refund should this not be a good fit for my room
    September 22, 2020
    Therese H.
  • Dawn has been a great help by helping me locate exactly what I was looking for.
    September 22, 2020
    Tim L.
  • The store was busy, and I had to wait and ask for help.
    September 22, 2020
    Tobi S.
  • Michael Bubois was outstanding to work with! I had a lot of different lighting needs and he was a big help each of them. I highly recommend him!
    September 21, 2020
    Ginny B.
  • Good Experience overall.. I was looking for ceiling fans and the display items are less and the ones I was looking for (44'' concept II Minka ) are not in the display... I expect to see all available options
    September 21, 2020
    Hari
  • Melanie D was extremely Helpful.
    September 21, 2020
    Helen A.
  • The first delivery the glass shade was in pieces.
    September 21, 2020
    Howard C.
  • Very helpful and could answer our questions. Very good customer service. 5 *'s
    September 21, 2020
    Jane D.
  • I really didn't have any problems.
    September 21, 2020
    Jane S.
  • A manager, by the name of Thomas assisted me on two occasions, and made my experience so very helpful. This man is outstanding the way he assist people. He made me feel so very comfortable, and confident with the knowledge he was able to provide.
    September 21, 2020
    Janice S.
  • Yvonee was very helpful. Outstanding customer service!
    September 21, 2020
    Jeff I.
  • Mash was most acommodating in my selection of a floor lamp.
    September 21, 2020
    Jerry C.
  • You just are the best. You have very good prices and terrific service.
    September 21, 2020
    Julie J.
  • Great experience as usual!
    September 21, 2020
    Keith S.
  • Very nice, but too nice. Felt like a used car sales person.
    September 21, 2020
    Kevin W.
  • Sheron was great! Personable, knowledgeable...she’s my new lamp lady!
    September 21, 2020
    Kim L.
  • Representative was very helpful with product knowledge and shipping concerns
    September 21, 2020
    Laura P.
  • Easy
    September 21, 2020
    Lee A.
  • Lighting Specialist, Alyssa was professional, helpful, and knowledgeable.
    September 21, 2020
    Linda K.
  • Professional and polite
    September 21, 2020
    Linda S.
  • Donna was awesome. She followed up immediately on a question I had and made my experience an exceptional one!
    September 21, 2020
    Lisa C.
  • This is my second time coming back to lamps Plus, last Christmas I purchased a beautiful crystal lighting in my kitchen! The price was right!! I definitely got a lot of compliments for my family members they loved it! Your prices are lower!!No
    September 21, 2020
    Marie K.

4,021-4,050 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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