Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I hoping and praying the exchange of damaged lamp will be successful and the new one will be in good shape.
    September 21, 2020
    Marva S.
  • She was great, chandelier was very expensive but she checked to see if she could give ne some kind of discount. Sge really wasn’t able to but dud give me 10.00 off, and then told me about the bulbs and I purchased them also. I refer many friends
    September 21, 2020
    Noel S.
  • The wait time to get to a person was very very long.
    September 21, 2020
    Pamela C.
  • Should pack your items better.
    September 21, 2020
    Patricia A.
  • Love your customer service and your products but your shipping company is horrible
    September 21, 2020
    Patricia M.
  • Customer service outstanding and very helpful..
    September 21, 2020
    Patricia R.
  • The entire crew needed more experience, be more courteous, efficient, and most importantly be nice!
    September 21, 2020
    Reynaldo C.
  • The Pasadena store was set up well for for COVID-19 protection, which I appreciated.
    September 21, 2020
    Sally B.
  • Glad I found you guys for my mom who is 80 years young & needed to find a replacement glass bowl to her light fixture that had busted. A great find for her & myself. Thank you!!
    September 21, 2020
    Sandra P.
  • Amazing help and willing to go the extra mile! Love shopping here
    September 21, 2020
    Sarah F.
  • You have a great selection
    September 21, 2020
    Shelley A.
  • Love Cindy
    September 21, 2020
    Tanya J.
  • Completely satisfied
    September 21, 2020
    Tom G.
  • Thank you, Francis for such great customer service & hospitality.
    September 21, 2020
    Tony & Rosemary
  • Really am impressed with fast delivery.
    September 21, 2020
    Virginia F.
  • Very pleasant. Enjoyed working with her.
    September 21, 2020
    Walt C.
  • You guys never seem to have anything in stock anymore
    September 21, 2020
    Wendy D.
  • Beautiful product.
    September 21, 2020
    Alta P.
  • Bob was cheerful, knowledgeable and more than happy to answer any questions we had.
    September 21, 2020
    Andrea S.
  • I always recommend your store to friends
    September 21, 2020
    Anthony R.
  • She was very efficient and helpful. I am very satisfied!
    September 21, 2020
    Barabara G.
  • Showed us exactly what we wanted.
    September 21, 2020
    Betty P.
  • Both John and Andre have helped me and gave customer service well beyond my expectations!
    September 21, 2020
    Beverly R.
  • Rebecca was wonderful. Very knowledgable and thoughtful.
    September 21, 2020
    Bonnie W.
  • Payam was so knowledgeable and helpful when we were picking out ceiling lights and a ceiling fan. For future needs I will definitely see Payam again. He made my shopping experience enjoyable.
    September 21, 2020
    Carol W.
  • I WILL VISIT AGAIN
    September 21, 2020
    Carolyn A.
  • She was exceptional!
    September 21, 2020
    Cheryl N.
  • The first salesperson showed me to lamps I was interested in, then left to let me browse, no problem. Later, I caught his eye and said I had found a lamp I was interested in to which he said he said in a minute but he walked out the back door.
    September 21, 2020
    Darrell W.
  • This was my very first time in the store and I was pleasantly surprised I had a excellent experience.
    September 21, 2020
    Darryl R.
  • Bob was very friendly and efficient—great to work with!
    September 21, 2020
    Deanna K.

4,051-4,080 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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